Plex not connecting with ATV all, with iOS App it does

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1

Hi all,

 

My problem:

 

When using my atv3 and when I want to watch content from Plex Connect some of the apps show the error " An Error Occured Loading this Content". This also happens when I want to steam music from my library. 

A week or 2 ago I bought the Plex iOS app and everything works fine. 

 

Last night i wanted to watch a movie: I tried watching it using the menu on the ATV3 - I get an error "Plex cannot connect"

2 seconds later I go to the same movie but then via the iPad 2 iOS app and the movie starts playing.

I don't why the ATV isn't playing all content from the laptop to the ATV directly?

One more thing....some apps do work directly from ATV3 to the TV (I have some dutch tv channels which work fine(...but apps like SS-Plex don't work directly but with the iPad app it does.

 

Here's my config:

 

I have an ATV3

Apple TV Software 5.3

DNS: 192.168.178.12

 

Plex Connect is installed on a Windows 8 Pro 64bit (not the new Plex app for Win8)

Local ip - 192.168.178.12

Plex server version: 0.9.7.2.8f80a4a2

 

Settings.cfg

 

[PlexConnect]
ip_pms = 192.168.178.12
enable_dnsserver = True
ip_webserver = 192.168.178.12
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 80
ip_plexconnect = 192.168.178.12
ip_dnsmaster = 8.8.8.8
loglevel = Normal
logpath = .
enable_plexgdm = True
 
Here's the log file: PasteBin wasn't working well
 
Thanks in advance
 

 

2

Apps? as in Plugins? as in Channels?

Read here: http://forums.plexapp.com/index.php/topic/72875-more-channels-working/

3

as in channels -

For Example: I have SS-Plex channel....most movies I can see when using the iOS app and streaming it via Airplay

but if I go through the menu on the ATV3 i get errors like "plex server can't be found"  or " An Error Occured Loading this Content"

4

SSPlex works as well with Plexconnect as it does the Plex iOS Client in my experience. Each has had their issues with different sources at different times but overall they both work. I think it is SSPlex and its myriad sources and file types that throw up challenges for either client, which is just the nature of a plugin that does what it does.

SSPlex also relies on the developer's own small server to work, and he admits it is not the most stable server around. Just make sure you have the most up-to-date Plexconnect source and regularly update SSPlex and the Unsupported AppStore. I think that is the best you can do.

5

Cheers Rockstar - SS-Plex was just an example but how do you explain that a movie from the same source works with the ipad app but not straight from the ATV?

That's the tough pickle

6

To troubleshoot you have to be specific about what files you are having problems with. It is impossible to comment otherwise.

7

ice movies, nbc, abc are a couple but also accessing my photo's on my local laptop (plex server) won't show directly on via the ATV....but they do when I airstream via the plex app

8

Icefilms, ABC and NBC all work for me. I don't have a photo library set up, though.

What version of Plexconnect are you using. When was it downloaded and from where?

9

Python 2.7 _ i can't remember where i downloaded it from. Could you send me your source?

But do you have any idea why these channels works using the ipad app but not directly from the ATV

10

What version of Plexconnect (not Python)?

11

Sorry for being a dumb ass but I don't know where to find the version

this is where I downloaded it - just now - I persume this is the latest version

https://github.com/iBaa/PlexConnect

After using this is saw an udp port 53 error [Ernro 10048] - no idea if this has anything to do with this?

But before we go any further - let me thank you for all your time so far....very much appreciated

12

ps had 2 instances of PlexConnect running - that explains the error.

But also with the new install from github the same issue.

The ipad app manages to play just about everything and with the ATV the results are different.

It just looks like the ATV en Plex Server (laptop) has a different config than the iPad / Plexserver (laptop) connection.

Any idea what it could be? I have always used the default setups...not changed any functionalities