# Plex not finding a movie

**URL:** https://forums.plex.tv/t/plex-not-finding-a-movie/720370
**Category:** General Discussions
**Tags:** server-windows
**Created:** [June 4, 2021, 2:34am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370 "2021-06-04T02:34:38Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![Savantskie](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@Savantskie](https://forums.plex.tv/u/Savantskie)
#### Post date: [June 4, 2021, 2:34am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/1 "2021-06-04T02:34:38Z")

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The movie I’m trying to get Plex to find is The Andromeda Strain, from 2008. I ripped it straight from DVD. But Plex refuses to find my movie in my library.

Is there some way to manually Add the movie? Or something similar? I am at my wits end. Normally Plex finds everything, but this movie, plex just outright refuses to say it’s there. no matter how many times I ask it to check the library.

Is there a setting I can change, or something?

Welcome to any and all suggestions.  
Thank you in advance for your help

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 4, 2021, 2:36am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/2 "2021-06-04T02:36:50Z")

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Mind sharing your specific file naming / folder structure?  
Have you already checked if Plex might have mismatched the new file?

- use case 1: by filtering for duplicates and then checking which files are associated to those
- use case 2: by sorting your library by recently added to see if the latest addition might be that movie but mismatched?!

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### Author: ![Savantskie](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@Savantskie](https://forums.plex.tv/u/Savantskie)
#### Post date: [June 4, 2021, 2:40am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/3 "2021-06-04T02:40:34Z")

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Litterally just named the movie “The Andromeda Strain (2008).mkv” And it’s in it’s own folder, which is named the exact same thing.

Yes, i’ve searched the whole library, and I usually watch the recently added movies to make sure it’s being added. Nothing but the last movie I added.

I’ve had this movie before, but time came to delete it for space. Now I have a bigger hard drive, so i decided to add it back.

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 4, 2021, 2:44am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/4 "2021-06-04T02:44:26Z")

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Hmm… let’s try this:

1. move the movie folder outside your library folder
2. scan your library for updates and wait for it to complete
3. empty trash / clean bundles
4. return the movie folder to the library folder
5. scan your library for updates

# 

The steps in #3 might help to resolve some lockup where Plex still remembers you had deleted the file (e.g. from within Plex) and wants to avoid re-adding a file you wanted to ignore.

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### Author: ![Savantskie](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@Savantskie](https://forums.plex.tv/u/Savantskie)
#### Post date: [June 4, 2021, 2:46am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/5 "2021-06-04T02:46:18Z")

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Like how do I empty trash/clean bundles from plex? After all the time I’ve used plex, i’ve never done that. Sorry for my naivete

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 4, 2021, 2:49am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/6 "2021-06-04T02:49:27Z")

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1. Hover over the library in your main navigation and click `⋮` \> `Manage Library` \> `Empty Trash`
2. Open `Settings` \> `[Server Name]` \> `Troubleshooting` and click `Clean Bundles`

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### Author: ![Savantskie](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@Savantskie](https://forums.plex.tv/u/Savantskie)
#### Post date: [June 4, 2021, 2:52am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/7 "2021-06-04T02:52:02Z")

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That helped! Thank you so much!! And it’s actually showing the updated cover art too! Thank you very much!

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 2, 2021, 2:52am UTC](https://forums.plex.tv/t/plex-not-finding-a-movie/720370/8 "2021-09-02T02:52:19Z")

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