# Plex not finding metadata for popular shows

**URL:** <https://forums.plex.tv/t/plex-not-finding-metadata-for-popular-shows/682376>\
**Category:** Metadata & Adding Files\
**Tags:** server-mac\
**Created:** [January 25, 2021, 4:17am UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-popular-shows/682376 "2021-01-25T04:17:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![prpeatfield](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@prpeatfield](https://forums.plex.tv/u/prpeatfield)\
**Post date:** [January 25, 2021, 4:17am UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-popular-shows/682376/1 "2021-01-25T04:17:31Z")

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Hi, Plex suddenly has reset it’s self the other night and now some shows it can’t find.

For example Star Trek from 1966 …no match. Only a week ago all shows I had were found easily. I’ve not touched or updated anything. I’m running it on a WD My cloud which has work well for 2 years!! Please help.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [January 25, 2021, 6:26am UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-popular-shows/682376/2 "2021-01-25T06:26:38Z")

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Perform a Fix Match. Instead of the show name, search with the [TheTVDB.com](http://TheTVDB.com) show ID, 77526 for Star Trek. Leave the year blank. This should find a match.

TheTVDB is making some changes to their system and it is causing issues with TV show matching for Plex. See [this post](https://forums.plex.tv/t/tv-show-missing-metadata/678641/6) for additional details.

 ![Screenshot (491)](https://global.discourse-cdn.com/plex/original/3X/f/4/f47595e1ebed12230b9493f3bbed5929e0e56ed3.png)

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**Author:** ![prpeatfield](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@prpeatfield](https://forums.plex.tv/u/prpeatfield)\
**Post date:** [January 25, 2021, 7:03am UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-popular-shows/682376/3 "2021-01-25T07:03:18Z")

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Mate spot on!!! Great stuff. Once I found the show numbers and put them in as you said. Straight to it!!  
Bit annoying that Plex can’t find it directly…but great work around mate…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 25, 2021, 7:03am UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-popular-shows/682376/4 "2021-04-25T07:03:20Z")

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