# Plex not finding metadata for TV Shows

**URL:** https://forums.plex.tv/t/plex-not-finding-metadata-for-tv-shows/694340
**Category:** Metadata & Adding Files
**Tags:** server-windows
**Created:** [February 24, 2021, 7:34pm UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-tv-shows/694340 "2021-02-24T19:34:16Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![banghernow](https://avatars.discourse-cdn.com/v4/letter/b/ecd19e/32.png) [@banghernow](https://forums.plex.tv/u/banghernow)
#### Post date: [February 24, 2021, 7:34pm UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-tv-shows/694340/1 "2021-02-24T19:34:17Z")

</div>

It is finding Movies just fine, but it is not finding TV Shows or Anime at all. It was working just fine but then I had to reset my pc (for other reasons) and it ain’t working no more after i reinstalled it.

Server Version#: 1.21.3.4046  
[Plex Media Server Logs\_2021-02-24\_23-32-48.zip](https://forums.plex.tv/uploads/short-url/hVDitfSDa8oRzqxlG18Q8m9wExc.zip) (2.6 MB)

---

<div class="post-metadata">

### Author: ![Insomnic\_1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/insomnic_1/32/215416_2.png) [@Insomnic\_1](https://forums.plex.tv/u/Insomnic_1)
#### Post date: [February 24, 2021, 7:54pm UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-tv-shows/694340/2 "2021-02-24T19:54:53Z")

</div>

Which agent are you using? I was having trouble with TheMovieDB and TVDB recently - particularly around anime or recently aired shows. Some discussion of it here: [Refresh metadata for one TV episode or recently added episodes](https://forums.plex.tv/t/refresh-metadata-for-one-tv-episode-or-recently-added-episodes/688210)

It was random for a bit but there was indication that TheMovieDB was having hiccups with Plex Proxy for the metadata; inconsistent for old vs new shows and I noticed it more with anime. TVDB was having similar issues for me as well but seems to be cleared up now but TheMovieDB is still acting up for some TV shows - and definitely anime.

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 24, 2021, 8:09pm UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-tv-shows/694340/3 "2021-02-24T20:09:57Z")

</div>

Just want to confirm “The Promised Neverland” is one of the shows you are having problems with.

---

<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [February 24, 2021, 8:15pm UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-tv-shows/694340/4 "2021-02-24T20:15:05Z")

</div>

One thing the tvdb has been having issues with lately is adding the year to a show. so if you have

`The Promised Neverland (2019)` try just `The Promised Neverland`

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 25, 2021, 8:15pm UTC](https://forums.plex.tv/t/plex-not-finding-metadata-for-tv-shows/694340/5 "2021-05-25T20:15:40Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
