Does this similar issue apply to your situation?
At any rate, given that your naming appears to be fine, it is most likely a permissions issue. Ensure that the Plex user has (at least) read access to the shares where your media is stored.
Does this similar issue apply to your situation?
At any rate, given that your naming appears to be fine, it is most likely a permissions issue. Ensure that the Plex user has (at least) read access to the shares where your media is stored.