# Plex not HW transcoding for some videos

**URL:** <https://forums.plex.tv/t/plex-not-hw-transcoding-for-some-videos/667466>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 20, 2020, 2:25am UTC](https://forums.plex.tv/t/plex-not-hw-transcoding-for-some-videos/667466 "2020-12-20T02:25:51Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JohnSilveri](https://avatars.discourse-cdn.com/v4/letter/j/b5e925/32.png) [@JohnSilveri](https://forums.plex.tv/u/JohnSilveri)\
**Post date:** [December 20, 2020, 2:36am UTC](https://forums.plex.tv/t/plex-not-hw-transcoding-for-some-videos/667466/2 "2020-12-20T02:36:00Z")

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Also no idea if it’s relevant or not, but my users have their quality set to 2Mbps 720p but my dashboard almost always says they’re streaming 2Mbps but in either SD or 480p

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