# Plex not installing on windows laptop (C++ issue)

**URL:** https://forums.plex.tv/t/plex-not-installing-on-windows-laptop-c-issue/747637
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [October 2, 2021, 9:48am UTC](https://forums.plex.tv/t/plex-not-installing-on-windows-laptop-c-issue/747637 "2021-10-02T09:48:25Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![B3nny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/b3nny/32/249286_2.png) [@B3nny](https://forums.plex.tv/u/B3nny)
#### Post date: [October 2, 2021, 9:48am UTC](https://forums.plex.tv/t/plex-not-installing-on-windows-laptop-c-issue/747637/1 "2021-10-02T09:48:26Z")

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Have attached logs but can not install plex media server onto a windows 10 laptop. Have tried installing C++ runtimes and had no luck, also tried windows tool to resolve.[Plex Media Server\_20211002194056.log](https://forums.plex.tv/uploads/short-url/lNF6AasUE8dJx9tVBImzJERcqbd.log) (18.5 KB)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 31, 2021, 9:48am UTC](https://forums.plex.tv/t/plex-not-installing-on-windows-laptop-c-issue/747637/2 "2021-12-31T09:48:30Z")

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