# Plex not playing VC1 files

**URL:** https://forums.plex.tv/t/plex-not-playing-vc1-files/920045
**Category:** Plex Media Server
**Tags:** server-windows, roku
**Created:** [May 25, 2025, 4:16pm UTC](https://forums.plex.tv/t/plex-not-playing-vc1-files/920045 "2025-05-25T16:16:15Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![jlsohio76](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@jlsohio76](https://forums.plex.tv/u/jlsohio76)
#### Post date: [May 25, 2025, 4:16pm UTC](https://forums.plex.tv/t/plex-not-playing-vc1-files/920045/1 "2025-05-25T16:16:15Z")

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Server Version#:4.147  
Player Version#:  
My server is on Dell i7 XPS8960 PC. I have not had any issues playing VC1 movies on my Roku devices in the past. However now they won’t play on multiple Roku devices. I can play 4K movies on these devices. I can play H.264 movies as well.

I tried 6 different movies, all start loading but stop at 33%.  
What can I try?

Update: I unchecked the following box in transcoding setting: Use hardware-accelerated video encoding.

Use hardware-acceleration when available - Is checked.

The files are now playing.  
Is this what they should be?

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### Author: ![devinmad0](https://avatars.discourse-cdn.com/v4/letter/d/919ad9/32.png) [@devinmad0](https://forums.plex.tv/u/devinmad0)
#### Post date: [July 18, 2025, 1:51am UTC](https://forums.plex.tv/t/plex-not-playing-vc1-files/920045/2 "2025-07-18T01:51:35Z")

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I think I am having the same issue. VC1 files won’t transcode to 1080 anymore, 720 still works fine for me. I think this started with 1.41.8.9834, but I am not 100% sure.

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### Author: ![bchandler02](https://avatars.discourse-cdn.com/v4/letter/b/f9ae1b/32.png) [@bchandler02](https://forums.plex.tv/u/bchandler02)
#### Post date: [August 12, 2025, 5:11pm UTC](https://forums.plex.tv/t/plex-not-playing-vc1-files/920045/3 "2025-08-12T17:11:24Z")

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I’ve started having this issue too. Vc1 will not play at 1080p on any client including the server. They play fine at 720p in plex, or direct in VLC.

Anyone found a fix?

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### Author: ![6dm9y](https://avatars.discourse-cdn.com/v4/letter/6/a88e4f/32.png) [@6dm9y](https://forums.plex.tv/u/6dm9y)
#### Post date: [September 18, 2025, 6:20pm UTC](https://forums.plex.tv/t/plex-not-playing-vc1-files/920045/4 "2025-09-18T18:20:37Z")

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Any reason no response to these? I just discovered I have same issue. I have 200+ 4K movies on server and one HD. The one HD (VC1) will not play. It will play if res is reduced to 720.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 17, 2025, 6:21pm UTC](https://forums.plex.tv/t/plex-not-playing-vc1-files/920045/5 "2025-12-17T18:21:34Z")

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