# Plex not plexing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [February 8, 2025, 1:30pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941 "2025-02-08T13:30:07Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 1:30pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/1 "2025-02-08T13:30:07Z")
Using an updated Mac Mini for my server. Plex is up todate as well. If I go to the data directory folder ~/Library/Application Support/ which is correct in my Plex, there are no files there. Not even the folder. ~/Library/Preferences/ or even /Plex Media Server/ If I search my Mac for com.plexapp.plexmediaserver.plist There are 0 results. The scheduled tasks are set to back up and optimise everything every three days. But when I check periodically there are no back up files. I downloaded the database databaseBackup.db372bd0a0-21df-418c-be52-2c5f1b09c3f8 Can I use this to restore my Plex if something fails or I switch computers? Is it useful for anything? How can I get Plex to create these files? So I can save a backup in case my computer dies? ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 1:36pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/2 "2025-02-08T13:36:38Z")
Hi, you need to be in the correct Library. The Tilde ~ refers to the `Home Directory` Now days this Library is hidden but if you hold down `Option Key` it will appear in the `Go Menu`, Navigate to the files your looking for within this Directory. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [February 8, 2025, 1:36pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/3 "2025-02-08T13:36:48Z")
So plex stores its data in `~/Library/Application Support/Plex Media Server/` on macOS. The database files are located at `Plug-in Support\Databases` and your log folder is `Logs`. In the database folders you should see files like `com.plexapp.plugins.library.db-2025-02-08` That file you downloaded is not the recommended method. Plex should be creating backups every 3 days. Lets get a copy of your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and see what is going on. ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 2:08pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/4 "2025-02-08T14:08:32Z")
Thanks for responding. So there lies the problem. I don’t have a folder called /Plex Media Server/ In the ~/Library/Application Support/ Folder I would like to share the logs. But it’s 54mb and 65 tiles ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 2:20pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/5 "2025-02-08T14:20:11Z")
So your definitely trying to access the ~Library from the `Go Menu`, top of desktop and not the Finder Side Bar Menu or via the Macintosh HD ![Screenshot 2025-02-09 at 12.22.35 am](https://global.discourse-cdn.com/plex/original/4X/d/9/0/d90c407da8af619ac26c7f7ea4812ffa3ec52ce0.jpeg) ![Screenshot 2025-02-09 at 12.30.10 am](https://global.discourse-cdn.com/plex/original/4X/9/c/6/9c6d9220f32d64319e606df415ba1c3e9fbcef20.jpeg) ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 2:35pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/6 "2025-02-08T14:35:55Z")
Yes. I have done that. The folders I have are… App Store Apple Apple Push Services BTServer com.apple.TCC CrashReporter iLife Media Browser Livefsd ProApps ScriptEdititor ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [February 8, 2025, 2:39pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/7 "2025-02-08T14:39:01Z")
Is plex running? Almost sounds like you dont have it installed ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 2:40pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/8 "2025-02-08T14:40:42Z")
I’m not sure where your looking but you must be `Admin user` to access the `Home Library` It looks like this to start. ![Screenshot 2025-02-09 at 12.36.56 am](https://global.discourse-cdn.com/plex/original/4X/e/4/7/e47cac425dedbf6b2c6750fca62b53cb661db1d1.jpeg) You need to Login with Admin Privileges, you do have Admin User access? You did download Plex Media Server and not the Plex app for Mac? The Plex app is a Client. ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 2:48pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/9 "2025-02-08T14:48:30Z")
Yes. Plex is running just fine. I can access it on my iPad and phone ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 2:49pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/10 "2025-02-08T14:49:12Z")
Can you take a screenshot of where your looking , please. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [February 8, 2025, 2:49pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/11 "2025-02-08T14:49:35Z")
OK lets start with `http://127.0.0.1:32400/web` and get a copy of your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 2:59pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/12 "2025-02-08T14:59:21Z")
![Screenshot 2025-02-08 at 16.53.26](https://global.discourse-cdn.com/plex/original/4X/c/4/b/c4b29581ce70f1bf4cf1d55ad06ca72bf8252133.jpeg) Ok even though I search the Mac for this exact file or I go to Library/Users/Myname the file isn’t found and I only have Pictures Music Movies file with my photos library and my music library core files. Somehow I found these files. (Screenshot attached) However there are no files like com.plexapp.plugins.library.db-2025-02-08 ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 3:03pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/13 "2025-02-08T15:03:28Z")
Wrong Library, that is not the `Home Directory`. Must use the Go menu top of Desktop ![Screenshot 2025-02-09 at 1.04.13 am](https://global.discourse-cdn.com/plex/original/4X/e/7/3/e735da495e14245601db5cd4f2ef731da6f19b25.jpeg) ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 3:10pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/14 "2025-02-08T15:10:56Z")
Ok and what do I type in on the Go to folder then? ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 3:12pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/15 "2025-02-08T15:12:46Z")
![Screenshot 2025-02-09 at 1.12.14 am](https://global.discourse-cdn.com/plex/original/4X/1/e/b/1ebd234d6b79922497097684da525f11d8d53866.jpeg) ![Screenshot 2025-02-09 at 1.13.49 am](https://global.discourse-cdn.com/plex/original/4X/b/d/9/bd9306f75a641f0a85a7b3c7094742a2a7af0cbe.jpeg) Click on attachment to Zoom ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 3:17pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/16 "2025-02-08T15:17:03Z")
Ok perfect I have done that and filled that path. Here is a screenshot of the database folder. ![Screenshot 2025-02-08 at 16.53.26](https://global.discourse-cdn.com/plex/original/4X/c/4/b/c4b29581ce70f1bf4cf1d55ad06ca72bf8252133.jpeg) ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 3:23pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/17 "2025-02-08T15:23:58Z")
What path in Scheduled Tasks Server Settings have you sent them ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 3:25pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/18 "2025-02-08T15:25:47Z")
~/Library/Application Support/Plex Media Server/ But I feel like it doesn’t run. All the tick boxes are ticked ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [February 8, 2025, 3:31pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/19 "2025-02-08T15:31:04Z")
That is the full path? So it would have dumped them anywhere in Plex Media Server Folder but check Backups Folder ---
**Author:** ![ShaiLysk](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shailysk/32/331337_2.png) [@ShaiLysk](https://forums.plex.tv/u/ShaiLysk)\ **Post date:** [February 8, 2025, 3:39pm UTC](https://forums.plex.tv/t/plex-not-plexing/904941/20 "2025-02-08T15:39:55Z")
Hmmm. There are no loose files in Plex media server folder. And I do not have a Backups folder. Should I add Backups onto the path in Plex scheduled tasks in hopes it creates one? [Next page](https://forums.plex.tv/t/plex-not-plexing/904941.md?page=2)