# Plex not providing movie posters

**URL:** <https://forums.plex.tv/t/plex-not-providing-movie-posters/569817>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [April 8, 2020, 12:16am UTC](https://forums.plex.tv/t/plex-not-providing-movie-posters/569817 "2020-04-08T00:16:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jeffstagner](https://avatars.discourse-cdn.com/v4/letter/j/8e8cbc/32.png) [@jeffstagner](https://forums.plex.tv/u/jeffstagner)\
**Post date:** [April 8, 2020, 12:16am UTC](https://forums.plex.tv/t/plex-not-providing-movie-posters/569817/1 "2020-04-08T00:16:37Z")

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Server Version#: 1.19.1.2630  
[Plex Media Server Logs\_2020-04-07\_19-10-42.zip](https://forums.plex.tv/uploads/short-url/yrO7eL3cpEETkMqX7cjuP80lVkr.zip) (2.7 MB)

Plex won’t add movie posters or other metadata.

files are in /Movies/movie title (year)/movie title (year).mkv

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**Author:** ![totalannihilation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/totalannihilation/32/181313_2.png) [@totalannihilation](https://forums.plex.tv/u/totalannihilation)\
**Post date:** [April 8, 2020, 1:21pm UTC](https://forums.plex.tv/t/plex-not-providing-movie-posters/569817/2 "2020-04-08T13:21:51Z")

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There are several posts with this problem.

In my experience it will match properly and show properly in the edit dialogue (preview) but will not write/assign properly to the Movie. Only Movies affected. Furthermore, the portraits of the actors are also affected.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 7, 2020, 1:21pm UTC](https://forums.plex.tv/t/plex-not-providing-movie-posters/569817/3 "2020-07-07T13:21:54Z")

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