# Plex Not Reading Proper TVDB Metadata

**URL:** <https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509>\
**Category:** General Discussions\
**Created:** [November 14, 2019, 8:11pm UTC](https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509 "2019-11-14T20:11:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![TreMedia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tremedia/32/128203_2.png) [@TreMedia](https://forums.plex.tv/u/TreMedia)\
**Post date:** [November 14, 2019, 8:11pm UTC](https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509/1 "2019-11-14T20:11:14Z")

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I have a few shows that refuse to read in proper metadata from TVDB Even while properly named and in proper folders that match 100% to the TVDB version. Even while matching on TVDB ID, it reads the match and some of the meta data is correct but over half of it is wrong or shows no names for episodes and no proper album artwork for entire seasons.

The two shows causing issue:  
Digimon: Digital Monsters (1999)  
The Grim Adventures of Billy and Mandy (2001)

If anyone has properly named shows for all seasons of these shows working, please help out.  
I have tried everything to no avail!

Ex: Digimon only recognizes the first two seasons, 3,4,5 all have blank artwork and no episode names.

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**Author:** ![JasonNalley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jasonnalley/32/24210_2.png) [@JasonNalley](https://forums.plex.tv/u/JasonNalley)\
**Post date:** [November 14, 2019, 8:29pm UTC](https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509/2 "2019-11-14T20:29:34Z")

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Just repeating here so that it’s attached to this one as well.

As stated in the other post, move Local Media Assets to the Bottom under Shows\>TheTVDB in the Agents section of the settings.

 ![image](https://global.discourse-cdn.com/plex/original/3X/2/d/2d3c984ede44aa11fcb6be50b74c86bcf6774ecb.jpeg)

Then, because it’s not changing the name anymore, do [The Plex Dance ™](https://forums.plex.tv/t/the-plex-dance/197064)

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<div class="post-metadata">

**Author:** ![TreMedia](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tremedia/32/128203_2.png) [@TreMedia](https://forums.plex.tv/u/TreMedia)\
**Post date:** [November 14, 2019, 8:35pm UTC](https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509/3 "2019-11-14T20:35:14Z")

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Where did “clean bundles” get moved to?

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<div class="post-metadata">

**Author:** ![JasonNalley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jasonnalley/32/24210_2.png) [@JasonNalley](https://forums.plex.tv/u/JasonNalley)\
**Post date:** [November 14, 2019, 8:35pm UTC](https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509/4 "2019-11-14T20:35:36Z")

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Under troubleshooting at the bottom of the left side menu

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 16, 2019, 10:05pm UTC](https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509/5 "2019-11-16T22:05:17Z")

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> [@Notice: Metadata using TVDB agent](https://forums.plex.tv/t/notice-metadata-using-tvdb-agent/491272):
>
> You may notice a failure to fetch metadata for new media if you are using TVDB as an agent. This is due to TVDB changing their API to v3. Please see this post on their forums for further details. [https://forums.thetvdb.com/viewtopic.php?f=3&t=60048](https://forums.thetvdb.com/viewtopic.php?f=3&t=60048)

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [November 16, 2019, 10:05pm UTC](https://forums.plex.tv/t/plex-not-reading-proper-tvdb-metadata/490509/6 "2019-11-16T22:05:22Z")

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