# Plex not responding... may be auth related?

**URL:** <https://forums.plex.tv/t/plex-not-responding-may-be-auth-related/937760>\
**Category:** General Discussions\
**Tags:** plex-web\
**Created:** [April 6, 2026, 12:39am UTC](https://forums.plex.tv/t/plex-not-responding-may-be-auth-related/937760 "2026-04-06T00:39:55Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![PredatorVI](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/predatorvi/32/141880_2.png) [@PredatorVI](https://forums.plex.tv/u/PredatorVI)\
**Post date:** [April 6, 2026, 12:39am UTC](https://forums.plex.tv/t/plex-not-responding-may-be-auth-related/937760/1 "2026-04-06T00:39:56Z")

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I’ve been having issues logging into plex today from home on my Nvidia shields, web browsers, nor on my phone (home network or cell network). When I went to check the status page everything was green but thought I’d report it anyway. When I tried to login to the forums, it hung and eventually I got them message in the screenshot below.

Seems like the status page may not be catching everything. It finally worked but was slow. Anyone else seeing issues?

 ![Screenshot_20260405-182656](https://global.discourse-cdn.com/plex/original/4X/9/6/d/96dc9db098dcc359fb7a502544f9ee24181e504b.png)

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**Author:** ![docwisdom](https://avatars.discourse-cdn.com/v4/letter/d/c0e974/32.png) [@docwisdom](https://forums.plex.tv/u/docwisdom)\
**Post date:** [April 6, 2026, 12:46am UTC](https://forums.plex.tv/t/plex-not-responding-may-be-auth-related/937760/2 "2026-04-06T00:46:52Z")

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Yeah the service took a dump for a few minutes. Kind of ridiculous that we cant play from our local servers when the plex god service is down

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**Author:** ![PredatorVI](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/predatorvi/32/141880_2.png) [@PredatorVI](https://forums.plex.tv/u/PredatorVI)\
**Post date:** [April 6, 2026, 1:17am UTC](https://forums.plex.tv/t/plex-not-responding-may-be-auth-related/937760/3 "2026-04-06T01:17:28Z")

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Yeah that is annoying. We were able to play locally using the last logged in profile but couldn’t switch.

Regardless, having a status page that doesn’t seem to reflect actual status seems like a problem.

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**Author:** ![docwisdom](https://avatars.discourse-cdn.com/v4/letter/d/c0e974/32.png) [@docwisdom](https://forums.plex.tv/u/docwisdom)\
**Post date:** [April 6, 2026, 1:59pm UTC](https://forums.plex.tv/t/plex-not-responding-may-be-auth-related/937760/4 "2026-04-06T13:59:02Z")

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Agreed. I used downdetector instead.

I had a different experience than you. I was in the middle of watching a movie locally and it just stopped in the middle. I couldnt do anything until the service came back.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 5, 2026, 1:59pm UTC](https://forums.plex.tv/t/plex-not-responding-may-be-auth-related/937760/5 "2026-07-05T13:59:39Z")

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