# Plex not selecting English Audio

**URL:** https://forums.plex.tv/t/plex-not-selecting-english-audio/720192
**Category:** Plex Media Server
**Tags:** server-linux, roku
**Created:** [June 3, 2021, 1:11pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192 "2021-06-03T13:11:23Z")
**Posts on this page:** 16
**Page:** 1

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### Author: ![naviathan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/naviathan/32/241588_2.png) [@naviathan](https://forums.plex.tv/u/naviathan)
#### Post date: [June 3, 2021, 1:11pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/1 "2021-06-03T13:11:24Z")

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Server Version#: 4.58.1  
Player Version#: Unsure - Plex on Roku TV  
This has been an issue for a long time. I have my server setup to default to english audio, but when we play movies and TV shows from any of our Roku devices it plays whatever audio stream is first in the file. So if the file has two audio streams and French is stream 0 and English is stream 1 it will play in French until we manually select the other stream. Any assistance is greatly appreciated.

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### Author: ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [June 3, 2021, 1:13pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/2 "2021-06-03T13:13:10Z")

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Your audio tracks must be identified with language tags. Otherwise Plex can’t find a suitable track to select.

All my tracks are identified - and Plex makes the right choice every time.

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 3, 2021, 1:22pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/3 "2021-06-03T13:22:34Z")

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Augmenting the above:

> [@naviathan](#):
>
> I have my server setup to default to english audio

The language preferences in the _server_ settings are only used, when the server is _not_ signed into a plex.tv account.

In regular use, the Audio & Subtitle preferences of each plex user account take precedence: [https://app.plex.tv/desktop/#!/settings/account](https://app.plex.tv/desktop/#!/settings/account)

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### Author: ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [June 3, 2021, 1:43pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/4 "2021-06-03T13:43:53Z")

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Precisely… and it happens right here:

 ![image](https://global.discourse-cdn.com/plex/original/3X/a/4/a454c1bc7e0b19996daf53e5d170591280176cbd.jpeg)

Shown with Foreign Audio may mean something different to many, but it really means if I play an item with a Russian Audio Track, Plex picks the English Subs automatically.

That’s good. I don’t speak Russian. Plex deduced that from my settings and reacts accordingly… as long as the tracks are identified.

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### Author: ![naviathan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/naviathan/32/241588_2.png) [@naviathan](https://forums.plex.tv/u/naviathan)
#### Post date: [June 3, 2021, 1:45pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/5 "2021-06-03T13:45:22Z")

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The tracks are labeled properly. The first one says Language Francais and the second says Language English.

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### Author: ![naviathan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/naviathan/32/241588_2.png) [@naviathan](https://forums.plex.tv/u/naviathan)
#### Post date: [June 3, 2021, 1:46pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/6 "2021-06-03T13:46:16Z")

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My account is also setup to default to English.

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### Author: ![naviathan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/naviathan/32/241588_2.png) [@naviathan](https://forums.plex.tv/u/naviathan)
#### Post date: [June 3, 2021, 1:46pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/7 "2021-06-03T13:46:50Z")

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This is exactly what my account settings look like yet it does not select the right track, it selects the first track in the file.

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### Author: ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [June 3, 2021, 1:48pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/8 "2021-06-03T13:48:10Z")

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A ‘Name’ and a ‘Tag’ are two different things.

Otto is going to explain that…

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 3, 2021, 1:48pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/9 "2021-06-03T13:48:57Z")

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Is the checkbox at the top activated?

> [@naviathan](#):
>
> The tracks are labeled properly. The first one says Language Francais and the second says Language English.

Careful: the language must be set in the appropriate language meta tag.  
It doesn’t work if the language is only mentioned in the track “title” meta tag.

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### Author: ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)
#### Post date: [June 3, 2021, 1:53pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/10 "2021-06-03T13:53:15Z")

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For instance:

 ![image](https://global.discourse-cdn.com/plex/original/3X/8/1/8117ee834c4d7f54f0d53504b4788f026317a1ed.png)

This audio track has a name: ‘Russian’  
It’s Language Tag is ‘rus’.

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<div class="post-metadata">

### Author: ![naviathan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/naviathan/32/241588_2.png) [@naviathan](https://forums.plex.tv/u/naviathan)
#### Post date: [June 3, 2021, 1:55pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/11 "2021-06-03T13:55:04Z")

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This video plays in French unless I manually select English.

 ![PlexAudioIssue1](https://global.discourse-cdn.com/plex/original/3X/f/7/f7644cd19ac20944dc61ad3502c9cbf39ecf0f2d.png)

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 3, 2021, 1:57pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/12 "2021-06-03T13:57:50Z")

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The tagging looks OK.  
Keep in mind that if you ever touched the language selection on these videos manuall in Plex, the last selection is being stored for ever.  
Which practically means that automatic selection only works on new items.

Also keep in mind that these language preferences are separate for every user. If you set them in your own account, they don’t work on your shared and managed users.

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<div class="post-metadata">

### Author: ![naviathan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/naviathan/32/241588_2.png) [@naviathan](https://forums.plex.tv/u/naviathan)
#### Post date: [June 3, 2021, 2:58pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/13 "2021-06-03T14:58:22Z")

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Does that rule apply to home users as well? This seems to happen with my kids account a lot.

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<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [June 3, 2021, 3:09pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/14 "2021-06-03T15:09:58Z")

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_Every_ user.

You can fix this yourself for your kids.  
Just use the “Switch User” command in the web app, do the changes, then switch back.  
Repeat for every family member.

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<div class="post-metadata">

### Author: ![naviathan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/naviathan/32/241588_2.png) [@naviathan](https://forums.plex.tv/u/naviathan)
#### Post date: [June 3, 2021, 3:12pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/15 "2021-06-03T15:12:20Z")

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Got it. Yeah it looks like their account wasn’t setup to auto select the audio. Hopefully that fixes this issue. Thank you!

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<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 1, 2021, 3:13pm UTC](https://forums.plex.tv/t/plex-not-selecting-english-audio/720192/16 "2021-09-01T15:13:05Z")

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