# Plex not sending verification email

**URL:** <https://forums.plex.tv/t/plex-not-sending-verification-email/729767>\
**Category:** General Discussions\
**Tags:** account\
**Created:** [July 18, 2021, 7:32pm UTC](https://forums.plex.tv/t/plex-not-sending-verification-email/729767 "2021-07-18T19:32:49Z")\
**Posts on this page:** 1\
**Showing post:** 23

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 12, 2021, 4:22pm UTC](https://forums.plex.tv/t/plex-not-sending-verification-email/729767/23 "2021-12-12T16:22:27Z")

</div>

The email address has “bounced” once. You probably created it only _after_ creating the plex account, right?  
Bouncing email addresses land on a blacklist per default.

It has now been removed, you can try again.

---

_[View the full topic](https://forums.plex.tv/t/plex-not-sending-verification-email/729767)._