# Plex on Hisense crashing

**URL:** <https://forums.plex.tv/t/plex-on-hisense-crashing/847140>\
**Category:** Plex Players\
**Tags:** android-tv, smart-tv\
**Created:** [July 13, 2023, 2:00am UTC](https://forums.plex.tv/t/plex-on-hisense-crashing/847140 "2023-07-13T02:00:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Rivian1](https://avatars.discourse-cdn.com/v4/letter/r/e19b73/32.png) [@Rivian1](https://forums.plex.tv/u/Rivian1)\
**Post date:** [July 13, 2023, 2:00am UTC](https://forums.plex.tv/t/plex-on-hisense-crashing/847140/1 "2023-07-13T02:00:16Z")

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Player Version#: 9.26.0.2648(4b022b4)

Starting an hour ago, my plex crashes when I try to go to a show’s episode. It was working few hours ago, I was able to watch some stuff. The weird thing is that I am able to browse and watch something on a friend’s server, but when I browse mine, it crashes. I also am on another server which also crashes. So 2/3 server browsing makes the app crash.

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**Author:** ![Antosino](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/antosino/32/17192_2.png) [@Antosino](https://forums.plex.tv/u/Antosino)\
**Post date:** [July 13, 2023, 2:04am UTC](https://forums.plex.tv/t/plex-on-hisense-crashing/847140/2 "2023-07-13T02:04:18Z")

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This is happening on nvidia shield, as well. If your TV gives you the ability to uninstall updates for the Plex app, that allows me to start using it again (but it looks terrible).

> [@Nvidia shield Plex app is hard-crashing on 99% of playback, tested on diff devices in diff states](https://forums.plex.tv/t/nvidia-shield-plex-app-is-hard-crashing-on-99-of-playback-tested-on-diff-devices-in-diff-states/847141/2):
>
> This may be happening on other devices too:

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<div class="post-metadata">

**Author:** ![Rivian1](https://avatars.discourse-cdn.com/v4/letter/r/e19b73/32.png) [@Rivian1](https://forums.plex.tv/u/Rivian1)\
**Post date:** [July 13, 2023, 2:26am UTC](https://forums.plex.tv/t/plex-on-hisense-crashing/847140/3 "2023-07-13T02:26:14Z")

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I’ll try downloading an older version and see how it goes

Edit: tried earlier version and still crashed.

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**Author:** ![plex\_rpz](https://avatars.discourse-cdn.com/v4/letter/p/aeb1de/32.png) [@plex\_rpz](https://forums.plex.tv/u/plex_rpz)\
**Post date:** [July 13, 2023, 5:06am UTC](https://forums.plex.tv/t/plex-on-hisense-crashing/847140/4 "2023-07-13T05:06:55Z")

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Same issue here.

With my account it crash when i select a content. Tried on Firestick and Sony TV.

Tried with other home account and everything is fine.

Was watching stuff without issue 4 hours ago and that suddently happened.

Hoping for a fix soon. In the meantime the we can use the “Guest account” workaround

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 11, 2023, 5:06am UTC](https://forums.plex.tv/t/plex-on-hisense-crashing/847140/5 "2023-10-11T05:06:55Z")

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