PLEX on Roku cutting off end of shows

plex-classic-for-roku

#1

For some reason, starting yesterday, my Roku refuses to play the last like 10 mins of some shows. If I play an episode and pause, the timeline says the right time (for example, that a tv show is 22 minutes), but when it doesn't run the whole time (so it will only run like 15 minutes of the 22). It thinks that's the end. I even tried restarting an episode and fast-forwarding to the end, and though it thinks it's the end, it's not. For example, I'll fast-forward the timeline to 21 minutes, but it will really only be 14 minutes into the show. So, the timeline is fast somehow. Anyone else have this problem? I'm not having this problem with playing shows on my laptop, so it must be a Roku/Plex issue.


#2

That's strange.  I watched one show that made it to the last 2 minutes yesterday and then gave an error and failed.  Then I wasn't able to get it to play that last 2 minutes.  I figured it was just an issue with the file.


#3

That's strange.  I watched one show that made it to the last 2 minutes yesterday and then gave an error and failed.  Then I wasn't able to get it to play that last 2 minutes.  I figured it was just an issue with the file.

Mine isn't giving any errors, the show just ends it and reloads the next episode as if the episode ended normally (I have continuous play on). It's very strange and annoying. I can't watch the end of anything...


#4

Here are the logs: 

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 690000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 691000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 692000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 693000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 694000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 695000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 696000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 697000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 698000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 699000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 700000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 701000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 702000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 703000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=703000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 704000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 705000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 706000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 707000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 708000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 709000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 710000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 711000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 712000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 713000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 714000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 715000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 716000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 717000

Creating URL transfer object for http://192.168.1.6:32400/transcode/sessions/18D2CM016051

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 718000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=718000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 719000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 720000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 721000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 722000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 723000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 724000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 725000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 726000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 727000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 728000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 729000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 730000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 731000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 732000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 733000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 734000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=734000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 735000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 736000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 737000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 738000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 739000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 740000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 741000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 742000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 743000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 744000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 745000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 746000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 747000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 748000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 749000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=749000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 750000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 751000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 752000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 753000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 754000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 755000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 756000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 757000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 758000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 759000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 760000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 761000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 762000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 763000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 764000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=764000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 765000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 766000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 767000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 768000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 769000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 770000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 771000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 772000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 773000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 774000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 775000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 776000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 777000

Creating URL transfer object for http://192.168.1.6:32400/transcode/sessions/18D2CM016051

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 778000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 779000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=779000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 780000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 781000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 782000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 783000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 784000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 785000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 786000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 787000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 788000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 789000

MediaPlayer::playVideo::VideoScreenEvent::isPaused: position -> 789

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=789000&duration=1294847&state=paused&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=789000&duration=1294847&state=paused&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=789000&duration=1294847&state=paused&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isResumed

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=789000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 790000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 791000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 792000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 793000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 794000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 795000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 796000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 797000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 798000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 799000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 800000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 801000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 802000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 803000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 804000

Creating URL transfer object for http://192.168.1.6:32400/transcode/sessions/18D2CM016051

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 805000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=805000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 806000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 807000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 808000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 809000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 810000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 811000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 812000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 813000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 814000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 815000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 816000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 817000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 818000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 819000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 820000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 821000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=821000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 822000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 823000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 824000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 825000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 826000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 827000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 828000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 829000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 830000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 831000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 832000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 833000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 834000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 835000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 836000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=836000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 837000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 838000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 839000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 840000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 841000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 842000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 843000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 844000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 845000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 846000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 847000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 848000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 849000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 850000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 851000

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=851000&duration=1294847&state=playing&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 852000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 853000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 854000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 855000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 856000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 857000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 858000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 859000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 860000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 861000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 862000

MediaPlayer::playVideo::VideoScreenEvent::isPlaybackPosition: set progress -> 863000

MediaPlayer::playVideo::VideoScreenEvent::isFullResult: position -> 863

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=863000&duration=1294847&state=stopped&ratingKey=2669&key=%2Flibrary%2Fmetadata%2F2669&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isScreenClosed: position -> 863

Sending analytics event, appear to have watched video for 863 seconds

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&ea=episode&ev=863&ec=Playback&el=com.plexapp.plugins.library&t=event

Popping screen 12 and cleaning up 0 breadcrumbs

Top of stack is once again: Preplay episode

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&cd=Preplay%20episode&t=appview

About to fetch meta-data for Content Type: episode

Creating URL transfer object for http://192.168.1.6:32400/library/metadata/2670?checkFiles=1

Fetching content from server at query URL: http://192.168.1.6:32400/library/metadata/2670?checkFiles=1

Media item optimized for streaming: 1

Media item container: mp4

Media item video codec: h264

Media item audio codec: aac

Media item subtitles: invalid

Media item stereo codec: aac

Media item surround codec: invalid

Secondary audio stream selected: false

Media item aspect ratio: 1.78

Picking best media item with score 100

Media = roAssociativeArray

Can direct play = true

Saving image for screensaver: http://192.168.1.6:32400/photo/:/transcode?url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F2670%2Fthumb%2F1388457290&width=158&height=204&format=jpeg&background=363636&X-Plex-Token=MWdFF9x7rWjWYeRX9Mgc

Playing video with Direct Play options set to: Play Transcoded

Not sure what to do with breadcrumbs on screen type: Invalid

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&cd=Video%20Player&t=appview

Pushing screen 13 onto view controller stack - Video Player

MediaPlayer::playVideo: Displaying video: Squeak Means Squeak (Watched)

Setting stream quality: SD

Constructing transcoding video URL for http://192.168.1.6:32400/library/parts/2502/file.mp4

Location: http://127.0.0.1:32400/library/parts/2502/file.mp4

Original key: /library/metadata/2670

Full key: http://127.0.0.1:32400/library/metadata/2670

Final URL: http://192.168.1.6:32400/video/:/transcode/segmented/start.m3u8?offset=0&identifier=com.plexapp.plugins.library&ratingKey=2670&key=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F2670&quality=6&secondsPerSegment=4&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fparts%2F2502%2Ffile.mp4&3g=0&subtitleSize=125&X-Plex-Access-Key=KQMIY6GATPC63AIMC4R2&X-Plex-Access-Time=1398204858&X-Plex-Access-Code=LIL1mJ9C6H2eC0SvZOkNHpTnWr3dMjDXm%2B3TMQJjSDE%3D&X-Plex-Client-Capabilities=protocols%3Dhttp-live-streaming%2Chttp-mp4-streaming%2Chttp-mp4-video%2Chttp-mp4-video-720p%2Chttp-streaming-video%2Chttp-streaming-video-720p%3BaudioDecoders%3Daac

---- AA ----

switchingstrategy: no-adaptation

fullhd: false

streamformat: hls

streamurls: (list of 1)...

List(0)= http://192.168.1.6:32400/video/:/transcode/segmented/start.m3u8?offset=0&identifier=com.plexapp.plugins.library&ratingKey=2670&key=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F2670&quality=6&secondsPerSegment=4&url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fparts%2F2502%2Ffile.mp4&3g=0&subtitleSize=125&X-Plex-Access-Key=KQMIY6GATPC63AIMC4R2&X-Plex-Access-Time=1398204858&X-Plex-Access-Code=LIL1mJ9C6H2eC0SvZOkNHpTnWr3dMjDXm%2B3TMQJjSDE%3D&X-Plex-Client-Capabilities=protocols%3Dhttp-live-streaming%2Chttp-mp4-streaming%2Chttp-mp4-video%2Chttp-mp4-video-720p%2Chttp-streaming-video%2Chttp-streaming-video-720p%3BaudioDecoders%3Daac

streamqualities: (list of 1)...

List(0)= SD

streambitrates: (list of 1)...

List(0)= 0

transcodeserver: (assocarr)...

supportsvideotranscoding: true

adddirectplayinfo: ?roFunction?

executepostcommand: ?roFunction?

isconfigured: true

classictranscodingvideourl: ?roFunction?

updatestreamselection: ?roFunction?

lasttimelinestate: stopped

stopvideo: ?roFunction?

accesstoken: MWdFF9x7rWjWYeRX9Mgc

supportsuniversaltranscoding: true

universaltranscodingvideourl: ?roFunction?

cookie: SESSION-GUID=becd8840-b9ef-493e-b874-75df69a943dc

name: HeatherHP-PC

isrequesttoserver: ?roFunction?

transcodingaudiourl: ?roFunction?

createrequest: ?roFunction?

lasttimelineitem: (assocarr)...

userrating: 0

viewcount: 34

starrating: 78

preferredmediaitem: (assocarr)...

width: 720

aspectratio: 1.78

bitrate: 1079

preferredpart: (assocarr)...

startoffset: 0

posturl: invalid

haschaptervideostream: false

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MediaPlayer::playVideo::VideoScreenEvent::isStreamStarted: position -> 0

Message data -> roAssociativeArray

Creating URL transfer object for http://192.168.1.6:32400/transcode/sessions/18D2CM016051

Downloaded segment 0 in 6?s (386152 bytes, buffer is now 386152/67108864

MediaPlayer::playVideo::VideoScreenEvent::isPartialResult: position -> 0

Creating URL transfer object for http://192.168.1.6:32400/:/timeline?time=0&duration=1297833&state=stopped&ratingKey=2670&key=%2Flibrary%2Fmetadata%2F2670&containerKey=http%3A%2F%2F192.168.1.6%3A32400%2Flibrary%2Fmetadata%2F2663%2Fchildren

MediaPlayer::playVideo::VideoScreenEvent::isScreenClosed: position -> 0

Sending analytics event, appear to have watched video for 0 seconds

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&ea=episode&ev=0&ec=Playback&el=com.plexapp.plugins.library&t=event

Popping screen 13 and cleaning up 0 breadcrumbs

Top of stack is once again: Preplay episode

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&cd=Preplay%20episode&t=appview

Creating URL transfer object for http://192.168.1.6:32400/library/metadata/2670?checkFiles=1

Fetching content from server at query URL: http://192.168.1.6:32400/library/metadata/2670?checkFiles=1

Media item optimized for streaming: 1

Media item container: mp4

Media item video codec: h264

Media item audio codec: aac

Media item subtitles: invalid

Media item stereo codec: aac

Media item surround codec: invalid

Secondary audio stream selected: false

Media item aspect ratio: 1.78

Picking best media item with score 100

About to fetch meta-data for Content Type: episode

Media = roAssociativeArray

Can direct play = true

Saving image for screensaver: http://192.168.1.6:32400/photo/:/transcode?url=http%3A%2F%2F127.0.0.1%3A32400%2Flibrary%2Fmetadata%2F2670%2Fthumb%2F1388457290&width=158&height=204&format=jpeg&background=363636&X-Plex-Token=MWdFF9x7rWjWYeRX9Mgc

Popping screen 11 and cleaning up 2 breadcrumbs

Top of stack is once again: roPosterScreen unknown

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&cd=roPosterScreen%20unknown&t=appview

Popping screen 10 and cleaning up 1 breadcrumbs

Top of stack is once again: Series Poster

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&cd=Series%20Poster&t=appview

Popping screen 8 and cleaning up 1 breadcrumbs

Top of stack is once again: Section: show

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&cd=Section%3A%20show&t=appview

Creating URL transfer object for http://192.168.1.6:32400/library/sections/1/all

Creating URL transfer object for http://192.168.1.6:32400/library/sections/1/unwatched

Creating URL transfer object for http://192.168.1.6:32400/library/sections/1/newest

Received paginated response for index 0 of list with length 56

Count loaded is now 56 out of 56

Loaded 56 elements in row 0, now have 56

Received paginated response for index 0 of list with length 70

Count loaded is now 70 out of 70

Loaded 70 elements in row 2, now have 70

Received paginated response for index 0 of list with length 49

Count loaded is now 49 out of 49

Loaded 49 elements in row 1, now have 49

Popping screen 7 and cleaning up 2 breadcrumbs

Top of stack is once again: Home

Final analytics data: v=1&tid=UA-6111912-18&cid=1db8d8b4-8018-e3f3-ce69-b324d005893a&sr=720x480&ul=en-us&cd1=Plex%20for%20Roku&cd2=18D2CM016051&cd3=Roku&cd4=5.4%20build%203359&cd5=Roku%20HD%20%28New%29&cd6=2.8.4&an=Plex%20for%20Roku&av=2.8.4&cd=Home&t=appview

Loaded 0 elements in row 4, now have 0

Loaded 0 elements in row 5, now have 0

Creating URL transfer object for http://192.168.1.6:32400/li


#5

I am also getting this issue with all of my shows/movies. This just started occurring last night. 

I will note this is only when trying to watch a show on Roku. If I try and finish the show/movie on PLEX on my computer it works no problem. 


#6

I am also getting this issue with all of my shows/movies. This just started occurring last night. 

I will note this is only when trying to watch a show on Roku. If I try and finish the show/movie on PLEX on my computer it works no problem. 

I also have this exact same problem as of last night, with multiple shows. The shows finished fine on my iPad.

I notice Roku rolled out an update on 22-Apr so it's likely that they broke something.


#7

Can someone having this problem post your Plex Media Server.log from right after playback ends?


#8

I had remote logging on during that time, if that helps. I can do it again, if you need it. It's happening everytime I play something, so its easy to reproduce.

EDIT: Starting a show now, so I'll have that log for you in a few minutes..

EDIT 2: Here's the file


#9

Thanks for the log. I don't immediately see anything strange in there, the Roku just stopped asking for more video because it thought it was done. I do notice that you're using the legacy transcoder though. Any particular reason why? Can you try enabling the universal transcoder? (Roku Preferences -> Advanced Preferences -> Transcoder)


#10

The Legacy transcoder was the culprit. I had to use the Legacy before since I used to run Plex on a very old computer (10+ years old, no lie) and just forgot about it. But I'm on a newer computer now and the Universal works. I have to transcode everything because if I don't, I get this popping sound that I never figured out how to get rid of any other way (this sound https://www.youtube.com/watch?v=ezWy6GZ3SEo). 


#11

Thanks for the log. I don't immediately see anything strange in there, the Roku just stopped asking for more video because it thought it was done. I do notice that you're using the legacy transcoder though. Any particular reason why? Can you try enabling the universal transcoder? (Roku Preferences -> Advanced Preferences -> Transcoder)

Should this be on PLEX or Roku? I do not see it on either.


#12

universal transcoder fix the problem here 

i think i move to legacy for some reason not sure now 


#13

I also had the legacy transcoder selected on the Roku 3 box. I changed to universal and the problem is solved. I have no idea why legacy was selected in the first place.


#14

Fixed my problem too. Except I was making it to the last 2 minutes then getting an error saying the file doesn't exist or check if I have correct permissions.


Worked for me. I too had it on legacy for odd audio issues in the past.


#15

Should this be on PLEX or Roku? I do not see it on either.

Go to the PLEX channel on your Roku. Go down to the bottom under "Miscellaneous" you'll see "Preferences". From there, go to "Advanced Preferences" (third from the bottom). Transcoder is the first thing. See it that's "Universal" or "Legacy".


#16

I've had the same issue lately.  I mainly use Plex for the CBS and Food Network channels and have been frustrated as I experience the same problem with both channels (all videos fail with an error with about 3 minutes remaining).  The problem seems to have just arisen in the last couple of weeks.  Before that it was working perfectly!

Go to the PLEX channel on your Roku. Go down to the bottom under "Miscellaneous" you'll see "Preferences". From there, go to "Advanced Preferences" (third from the bottom). Transcoder is the first thing. See it that's "Universal" or "Legacy".

This does "fix" the problem but the universal transcoder seems to be much less efficient.  Unfortunately my low-powered media server isn't able to keep up with the transcoding when using the universal transcoder.  I realize that I will have to get a faster computer for this purpose eventually but it's frustrating that something that otherwise has worked well is now broken when it seems to just be something wrong with the time offset or something.


#17

having same issues with plex to roku hdmi stick--using legacy trans. movies stop 20-30 minutes before they shud-- i to have a older computer and the universal transcoder stops every 10 minutes to buffer--- -- do not want to go out for new computer if it can be fixed!


#18

Hi, having this problem now, I have followed the instructions above but when I go to Plex Channel on Roku>Miscellaneous>Preferences>Advanced Preferences I see no Transcoder option, no Universal or Legacy. All I see is H.264: Level 4.0, HLS Segment Length, Audio Boost and Analytics.

Help please!!


#19

This most likely means you are still using the Legacy Transcoder, if there is no option. The current version available 3.0.8. You can check which version you are using by looking at the top right of the preferences screen ( Roku -> Plex -> Preferences )

1. Please check your Roku to see if there is an update ( Roku -> Settings -> System Update: Check Now )

2. If you are using a nowTV or side loaded the app for another reason, it would be best to install the new version: https://github.com/plexinc/roku-client-public/releases

Hi, having this problem now, I have followed the instructions above but when I go to Plex Channel on Roku>Miscellaneous>Preferences>Advanced Preferences I see no Transcoder option, no Universal or Legacy. All I see is H.264: Level 4.0, HLS Segment Length, Audio Boost and Analytics.

Help please!!


#20

This most likely means you are still using the Legacy Transcoder, if there is no option. The current version available 3.0.8. You can check which version you are using by looking at the top right of the preferences screen ( Roku -> Plex -> Preferences )

1. Please check your Roku to see if there is an update ( Roku -> Settings -> System Update: Check Now )
2. If you are using a nowTV or side loaded the app for another reason, it would be best to install the new version: https://github.com/plexinc/roku-client-public/releases

Cheers ljunkie, just needed to install a more recent version of Plex on the NowTV box, from what I have been reading the problem became widespread when NowTV released their last update. Working again, thanks for your help!


For anybody else having this problem (no Transcoder option in Plex on Roku Advanced Preferences on the NowTV box) just install the latest version of Plex on the NowTV box and the Transcoder option will now be there, set it to Universal, problem solved.