# Plex on webOS (LG C9): Audio language wrong

**URL:** https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224
**Category:** Plex Players
**Tags:** lg-webos
**Created:** [March 14, 2021, 9:08am UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224 "2021-03-14T09:08:21Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![StefanHansen](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@StefanHansen](https://forums.plex.tv/u/StefanHansen)
#### Post date: [March 14, 2021, 9:08am UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/1 "2021-03-14T09:08:22Z")

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Server Version#: Plex Media Server v1.22.0.4163-d8c4875dd - Debian GNU/Linux PC x86\_64 - build: linux-x86\_64 debian  
Player Version#: Plex for webOS v. 5.10.0 (LG C9:

For some video files with multiple audio tracks in different languages, the language seems to be picked up by the Plex player on webOS incorrectly. For instance, when choosing the ‘Danish’ audio track in the player, the ‘Swedish’ track is being played. When playing the ‘English’ audio track, the ‘Danish’ audio is being played and so on.

It isn’t because the tracks are simply tagged incorrectly because the Plex web-player, the Plex app on Android and MPC-HC on Windows plays the audio tracks correctly.

XML: [file\_xml.txt](https://forums.plex.tv/uploads/short-url/xgCIanWYEi7NIcbkZJjMAAIg8O9.txt) (4.0 KB)  
[PMS Logs:](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) [pms\_logs.txt](https://forums.plex.tv/uploads/short-url/uMjs6ZZcwJ4p0djLn5CenAWz7e3.txt) (324.9 KB)

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### Author: ![StefanHansen](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@StefanHansen](https://forums.plex.tv/u/StefanHansen)
#### Post date: [March 21, 2021, 1:22pm UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/2 "2021-03-21T13:22:52Z")

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This seems to be happening only when I have a video file with the following five audio tracks: English, Danish, Norwegian, Swedish and Finnish. Does no one else experience this issue?

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### Author: ![StefanHansen](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@StefanHansen](https://forums.plex.tv/u/StefanHansen)
#### Post date: [June 19, 2021, 5:43am UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/3 "2021-06-19T05:43:10Z")

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I can’t be the only one experiencing this issue. Anyone?

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### Author: ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)
#### Post date: [June 23, 2021, 1:22pm UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/4 "2021-06-23T13:22:21Z")

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I would suggest to use MKVToolNix and remux the audio. It is very quick and easy. It will remove the unwanted audio.

Remove file from linked storage Directory, Add source Files, Deselect the Languages that are unwanted, Select destination Folder, Start multiplexing, Remove/delete old File with all unwanted Languages, add back to Storage directory, Empty Trash in Library.

 ![Screen Shot 2021-06-23 at 11.31.40 pm](https://global.discourse-cdn.com/plex/original/3X/3/4/34d18e9fba3872a1c499a75ed286d90fdecc14fa.jpeg)

> **[MKVToolNix Downloads – Matroska tools for Linux/Unix and Windows](https://mkvtoolnix.download/downloads.html)**

[https://support.plex.tv/articles/200250357-languages/](https://support.plex.tv/articles/200250357-languages/)

 ![Screen Shot 2021-06-23 at 11.34.52 pm](https://global.discourse-cdn.com/plex/original/3X/5/7/5728d76303716376235fbab8280ac13db47b0f98.jpeg)

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### Author: ![StefanHansen](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@StefanHansen](https://forums.plex.tv/u/StefanHansen)
#### Post date: [June 23, 2021, 5:06pm UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/5 "2021-06-23T17:06:10Z")

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Thanks, that’s of course an option but I would much rather that I didn’t have to do any postprocessing and just have the Plex player on webOS pick up the languages correctly.

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### Author: ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)
#### Post date: [June 23, 2021, 6:58pm UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/6 "2021-06-23T18:58:44Z")

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Without see the File metadata, I can only imagine the default Language (eng) is not default or labelled incorrect.

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### Author: ![StefanHansen](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@StefanHansen](https://forums.plex.tv/u/StefanHansen)
#### Post date: [June 24, 2021, 11:01am UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/7 "2021-06-24T11:01:01Z")

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Here’s an example: [GeneralUnique ID : 2008545430438748049693362512 - Pastebin.com](https://pastebin.com/uDsm3s0A)

The streams are labelled correctly which I can tell by playing them in VLC/MPC-HC on my computer but also on the Plex app on Android. It’s only with webOS that there’s an issue which is why I’m fairly certain that there’s a bug in that app.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [September 22, 2021, 11:01am UTC](https://forums.plex.tv/t/plex-on-webos-lg-c9-audio-language-wrong/700224/8 "2021-09-22T11:01:41Z")

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