sorry for my Wall of text but... this is ridiculous. I tried everything - e-v-e-r-y-thing to force my Xbox App to show the external subtitles during videos (i mean .srt -s, not embedded MKV's). But this app simply dont wanna show it. I did everything well what I read in plex support guide to able to view the subs.
I run Plex Media server on my synology DS215j NAS (Plex App version is the latest on NAS: 0.9.12.19.1537-f38ac80). App is great anyway, realize the correct format and the language of the subtitle, media server shows at the movies detailed page that I have a correct language format of subtitle and based on the config, media server is actually selecting my preferred one (yes, I tried to force it manually to my choosen one, result is the same). I'm using locally copied .srt-s with the naming format what Plex guide suggests next to the video file on my NAS - but I tried to use it equally with the file name. Not worked.
If I leave the subtitle section as it is (to use the subtitle), Plex app on Xbox one simply shows an error that my media server is unavailable and can't connect to the NAS. (I can browse the library, anyway and play the movies which doesn't have external .srt). IF I disable the subtitle on my plex media server on the specified movie, voila Plex app immediately starts to play the video.
Configs at the media server:
Server/Agents/ >> Local Media asset is the top 1 at each section and sub-sections (Movies,TV-shows, etc)
Transcoder (i didn't changed it 'cause my NAS is on my LAN where XO is located)
Languages: Automatically select (checked and unchecked, both I tried)
Languages> Prefer audio tracks in: Hungarian
Languages> Subtitle mode> Shown with foreign audio (If I select Always enabled, mean, forcing, doesn't change anything, not working)
Languages> Prefer subtitle mode> Prefer Hungarian.
For example, I'm seeing a Hungarian sub srt option on Love Actually (ya'know it's christmas time). System automatically detect it, and enabled it. If I leave as it is, XO app drops me an error, that can't connect to nas.
If I'm disabling subtitle on the video detail to "none", XO App play the video.
What I'm doing wrong, or the app is simply crappy ? Other devices are playing the subs well, just XO won't.