# Plex only finding some files in a folder **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-windows\ **Created:** [September 13, 2019, 11:53pm UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162 "2019-09-13T23:53:35Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Benzmachine](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@Benzmachine](https://forums.plex.tv/u/Benzmachine)\ **Post date:** [September 13, 2019, 11:53pm UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/1 "2019-09-13T23:53:36Z")
Hi i am new to Plex. I have a little problem with some files i have been trying to add. All files are MKV or MP4 files. It seems like there are some files i cant add to my web show library but if i try to add it to the movie library it works just fine - what can it be? Some shows i have been trying to add only find from episode 10-24… ---
**Author:** ![Xhaka](https://avatars.discourse-cdn.com/v4/letter/x/b487fb/32.png) [@Xhaka](https://forums.plex.tv/u/Xhaka)\ **Post date:** [September 14, 2019, 12:10am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/2 "2019-09-14T00:10:06Z")
Naming? ---
**Author:** ![Benzmachine](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@Benzmachine](https://forums.plex.tv/u/Benzmachine)\ **Post date:** [September 14, 2019, 7:23am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/3 "2019-09-14T07:23:25Z")
Named in the same way all episodes ![image](https://global.discourse-cdn.com/plex/original/3X/1/f/1f227670872b027dc7a46d05a1d366a4e19c0c5b.png) ---
**Author:** ![Xhaka](https://avatars.discourse-cdn.com/v4/letter/x/b487fb/32.png) [@Xhaka](https://forums.plex.tv/u/Xhaka)\ **Post date:** [September 14, 2019, 7:27am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/4 "2019-09-14T07:27:48Z")
You have to name according to the guides. [https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/) Specifically this part /TV Shows/ShowName/Season 02/ShowName – s02e17 – Optional\_Info.ext ---
**Author:** ![Benzmachine](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@Benzmachine](https://forums.plex.tv/u/Benzmachine)\ **Post date:** [September 14, 2019, 7:38am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/5 "2019-09-14T07:38:53Z")
It is just weird because plex can find episode 10 through 24? Even though they arent named as you specify ---
**Author:** ![Xhaka](https://avatars.discourse-cdn.com/v4/letter/x/b487fb/32.png) [@Xhaka](https://forums.plex.tv/u/Xhaka)\ **Post date:** [September 14, 2019, 7:54am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/6 "2019-09-14T07:54:16Z")
Plex uses TVDB for TV shows and all episodes are there [https://www.thetvdb.com/series/253585/seasons/1](https://www.thetvdb.com/series/253585/seasons/1) ---
**Author:** ![Benzmachine](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@Benzmachine](https://forums.plex.tv/u/Benzmachine)\ **Post date:** [September 14, 2019, 8:04am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/7 "2019-09-14T08:04:48Z")
Yeah… But why is it plex can only episode 10 to 24 even though the naming are the same? ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [September 14, 2019, 8:28am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/8 "2019-09-14T08:28:46Z")
Poor file naming may work, may work for a while, right up until it don’t work any more. Correct file naming works all day, every day. Chose wisely. [https://www.filebot.net/](https://www.filebot.net/) ---
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [September 14, 2019, 8:29am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/9 "2019-09-14T08:29:21Z")
> [@Benzmachine](#): > > why is it plex can only episode 10 to 24 even though the naming are the same? Because plex can be insane sometimes. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 14, 2019, 8:44am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/10 "2019-09-14T08:44:18Z")
> [@NewPlaza](#): > > Because plex can be insane sometimes. Not a very technically correct answer. 🙂 You are experiencing the limits of heuristic programming. > **[Heuristic (computer science)](https://en.wikipedia.org/wiki/Heuristic_(computer_science))** > > In mathematical optimization and computer science, heuristic (from Greek εὑρίσκω "I find, discover") is a technique designed for problem solving more quickly when classic methods are too slow for finding an exact or approximate solution, or when classic methods fail to find any exact solution in a search space. This is achieved by trading optimality, completeness, accuracy, or precision for speed. In a way, it can be considered a shortcut. > A heuristic function, also simply called a heuristic, ... ---
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [September 14, 2019, 8:51am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/11 "2019-09-14T08:51:29Z")
> [@OttoKerner](#): > > Not a very technically correct answer. Okay, okay… Let’s just say that the scanner saw the 2 digit numbers in the filenames and concluded they were infact episodes. Easy way to find out. Hey @Benzmachine Add the number 0 to episodes 1~9 (01,02,03,etc…) then update your library. ---
**Author:** ![Benzmachine](https://avatars.discourse-cdn.com/v4/letter/b/67e7ee/32.png) [@Benzmachine](https://forums.plex.tv/u/Benzmachine)\ **Post date:** [September 14, 2019, 8:55am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/12 "2019-09-14T08:55:53Z")
@NewPlaza lol really, it was that simple… guess i’m not gonna forget that… Thanks! ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 14, 2019, 8:57am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/13 "2019-09-14T08:57:32Z")
I can only warn you that relying on this workaround will eventually bite you in the back. Resort to the officially support naming schema for all newly added files. ---
**Author:** ![JuiceWSA](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/juicewsa/32/12253_2.png) [@JuiceWSA](https://forums.plex.tv/u/JuiceWSA)\ **Post date:** [September 14, 2019, 8:59am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/14 "2019-09-14T08:59:11Z")
My vote goes to fixing the file names and Plex Dancing the show. The speed at which that works should send a clear message as to the path required to achieve PlexBliss… Unless battling Plex tooth and nail over file names - is something you really get into. Here is Plex unhappy with your file names: ![rtcobb2](https://global.discourse-cdn.com/plex/original/3X/f/0/f0f49283f2c8940f40e68a71c1373e4428a2aa94.jpeg) Here is Plex after FileBot: ![plexkitty1](https://global.discourse-cdn.com/plex/original/3X/5/7/5760c3ca1df1ba9bb45849ed12110ecc732e44ed.jpeg) Questions? 🙂 ---
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [September 14, 2019, 9:09am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/15 "2019-09-14T09:09:55Z")
> [@OttoKerner](#): > > I can only warn you that relying on this workaround will eventually bite you in the back. I agree 100%. I do not support this workaround. I was merely giving a better, more technical explanation to why some episodes were found and some weren’t. @Benzmachine I strongly suggest you follow the official naming schema. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 13, 2019, 9:09am UTC](https://forums.plex.tv/t/plex-only-finding-some-files-in-a-folder/461162/16 "2019-12-13T09:09:56Z")
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