# Plex Pass cancellation

**URL:** <https://forums.plex.tv/t/plex-pass-cancellation/170769>\
**Category:** General Discussions\
**Created:** [December 11, 2016, 7:03pm UTC](https://forums.plex.tv/t/plex-pass-cancellation/170769 "2016-12-11T19:03:22Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![comet48](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@comet48](https://forums.plex.tv/u/comet48)\
**Post date:** [December 11, 2016, 7:03pm UTC](https://forums.plex.tv/t/plex-pass-cancellation/170769/1 "2016-12-11T19:03:22Z")

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What happened to the Plex Pass cancellation referenced in this  
[https://support.plex.tv/hc/en-us/articles/201580107](https://support.plex.tv/hc/en-us/articles/201580107)  
i’M WANTING TO GO TO A ONE TIME PAYMENT, AND IT APPEARS TO ME THAT pLEX HAS MADE IT IMPOSSIBLE TO change plex payments once they have you hooked!!!  
And I don’t use Itunes!

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**Author:** ![comet48](https://avatars.discourse-cdn.com/v4/letter/c/a88e4f/32.png) [@comet48](https://forums.plex.tv/u/comet48)\
**Post date:** [December 11, 2016, 7:11pm UTC](https://forums.plex.tv/t/plex-pass-cancellation/170769/2 "2016-12-11T19:11:44Z")

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There is no subscriptions option on the Iphone Account settings!

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [December 11, 2016, 7:28pm UTC](https://forums.plex.tv/t/plex-pass-cancellation/170769/3 "2016-12-11T19:28:46Z")

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You may write to `plexpass-billing@plex.tv` or you may contact them via [https://www.plex.tv/contact/](https://www.plex.tv/contact/) and selecting “Plex Pass billing”

Feel free to reference this thread.

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**Author:** ![GeekyPaul22](https://avatars.discourse-cdn.com/v4/letter/g/278dde/32.png) [@GeekyPaul22](https://forums.plex.tv/u/GeekyPaul22)\
**Post date:** [December 30, 2016, 5:16pm UTC](https://forums.plex.tv/t/plex-pass-cancellation/170769/4 "2016-12-30T17:16:26Z")

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Thank you. I’m done trying to get your product to work and not being able to get any direct support. When I tried here, it looked like a phishing scam. Done.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [December 30, 2016, 5:29pm UTC](https://forums.plex.tv/t/plex-pass-cancellation/170769/5 "2016-12-30T17:29:57Z")

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That is always your option.

The URL is [https://www.plex.tv/contact/](https://www.plex.tv/contact/)

If the page doesn’t look like what I show below, you have something going on in your machine/browser. If that is true, you need that fixed first before doing anything involving finances / money.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:23pm UTC](https://forums.plex.tv/t/plex-pass-cancellation/170769/6 "2020-01-07T22:23:04Z")

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