# Plex pass member, skip intro detection missing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows, plex-web, library-management\ **Created:** [November 29, 2025, 3:57pm UTC](https://forums.plex.tv/t/plex-pass-member-skip-intro-detection-missing/934003 "2025-11-29T15:57:45Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![DanOnStandby](https://avatars.discourse-cdn.com/v4/letter/d/59ef9b/32.png) [@DanOnStandby](https://forums.plex.tv/u/DanOnStandby)\ **Post date:** [November 29, 2025, 3:57pm UTC](https://forums.plex.tv/t/plex-pass-member-skip-intro-detection-missing/934003/1 "2025-11-29T15:57:45Z")
hello fellow plex members. I usually had to reformat my PC and restart my Plex server. Skip intro used to work flawlessly, now the setting to active it seems to be missing. Please see the screenshots. Has anyone ever encountered this before, and if so, how do I fix it? Thanks! [[Album] imgur.com ![](https://i.imgur.com/srmQlKd.png?fb "imgur.com") ](https://imgur.com/a/OK5ifMf) [[Album] imgur.com ![](https://i.imgur.com/Wa2r0tF.png?fb "imgur.com") ](https://imgur.com/a/ncpi7Ld) ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [November 29, 2025, 4:15pm UTC](https://forums.plex.tv/t/plex-pass-member-skip-intro-detection-missing/934003/2 "2025-11-29T16:15:27Z")
The setting is there. “Generate intro video markers” ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 27, 2026, 4:15pm UTC](https://forums.plex.tv/t/plex-pass-member-skip-intro-detection-missing/934003/3 "2026-02-27T16:15:32Z")
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