# Plex pass on wrong email...how to change
**URL:** https://forums.plex.tv/t/plex-pass-on-wrong-email-how-to-change/915258
**Category:** Plex Players
**Tags:** server-linux
**Created:** [April 28, 2025, 7:34pm UTC](https://forums.plex.tv/t/plex-pass-on-wrong-email-how-to-change/915258 "2025-04-28T19:34:43Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@mikedeanklein](https://forums.plex.tv/u/mikedeanklein)
#### Post date: [April 28, 2025, 7:34pm UTC](https://forums.plex.tv/t/plex-pass-on-wrong-email-how-to-change/915258/1 "2025-04-28T19:34:43Z")
Already spent 2 hours on this, regretting plex pass at moment. Using Android client and Synology plex.
My gmail acct E works just fine. My servers are shown.
Problem is my plex pass was purchased on gmail acct M. When i sign in on M i have no servers shown and they’re unable to be added.
Even though purchased on google acct M and showing as a plex pass member…there’s nothing in my google history of any plex pmt! Nor is there on the plex side. Says I’ve purchased nothing.
I am going thru circles attempting to migrate the pass to my email E, cancel to restart process, etc.
Please help.
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### Author:  [@dane22](https://forums.plex.tv/u/dane22)
#### Post date: [April 28, 2025, 8:22pm UTC](https://forums.plex.tv/t/plex-pass-on-wrong-email-how-to-change/915258/2 "2025-04-28T20:22:34Z")
You will need to create a ticket with our accounting & billing team here:
[https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing)
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [July 27, 2025, 8:23pm UTC](https://forums.plex.tv/t/plex-pass-on-wrong-email-how-to-change/915258/3 "2025-07-27T20:23:30Z")
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