# Plex pass

**URL:** https://forums.plex.tv/t/plex-pass/914023
**Category:** General Discussions
**Tags:** account
**Created:** [April 20, 2025, 10:18am UTC](https://forums.plex.tv/t/plex-pass/914023 "2025-04-20T10:18:09Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![fredericmutez](https://avatars.discourse-cdn.com/v4/letter/f/c67d28/32.png) [@fredericmutez](https://forums.plex.tv/u/fredericmutez)
#### Post date: [April 20, 2025, 10:18am UTC](https://forums.plex.tv/t/plex-pass/914023/1 "2025-04-20T10:18:09Z")

</div>

Hello

I have a PLEX account with my [fredmutez@free.fr](mailto:fredmutez@free.fr) email address, but I accidentally created a PLEX account with a [gmail.com](http://gmail.com) email address (after the Facebook login failed).

Recently, I purchased a PLEX premium pass from my “[free.fr](http://free.fr)” account, but it appears the pass was activated on the unused “[gmail.com](http://gmail.com)” account.  
I paid for the premium pass with PayPal (which is in Gmail).

How do I activate the premium pass on the correct account?

Thank you in advance for your help.

---

<div class="post-metadata">

### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [April 20, 2025, 2:19pm UTC](https://forums.plex.tv/t/plex-pass/914023/2 "2025-04-20T14:19:02Z")

</div>

Please contact [https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing)

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 19, 2025, 2:19pm UTC](https://forums.plex.tv/t/plex-pass/914023/3 "2025-07-19T14:19:29Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
