# Plex Playback Issues

**URL:** https://forums.plex.tv/t/plex-playback-issues/888190
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [September 14, 2024, 11:45am UTC](https://forums.plex.tv/t/plex-playback-issues/888190 "2024-09-14T11:45:06Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![koci\_s](https://avatars.discourse-cdn.com/v4/letter/k/13edae/32.png) [@koci\_s](https://forums.plex.tv/u/koci_s)
#### Post date: [September 14, 2024, 11:45am UTC](https://forums.plex.tv/t/plex-playback-issues/888190/1 "2024-09-14T11:45:06Z")

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Server Version#: 1.40.5.8921  
Player Version#: Should be latest, how can I see this?  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

I am running a Plex Media server on a Windows 10 OS with an SSD disk and a HDD for storage. It’s an AMD Ryzen 7 2700x and I have trouble to play 4K videos etc… But I am able to play around 10 GB movies … I think the issues accurs when there is like 17 - 20 GB movies that I try to play …

I have a GTX 3060 inside that host but I don’t have plex premium so it’s all on the CPU. But why do I have this issue?

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### Author: ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)
#### Post date: [September 14, 2024, 12:27pm UTC](https://forums.plex.tv/t/plex-playback-issues/888190/2 "2024-09-14T12:27:28Z")

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It’s either your CPU can’t keep up or your bandwidth is limited. There are ways to find out where you’re bottlenecked. I’m sure you can think of some already.

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### Author: ![koci\_s](https://avatars.discourse-cdn.com/v4/letter/k/13edae/32.png) [@koci\_s](https://forums.plex.tv/u/koci_s)
#### Post date: [September 14, 2024, 12:40pm UTC](https://forums.plex.tv/t/plex-playback-issues/888190/3 "2024-09-14T12:40:43Z")

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The CPU should be able to keep up and I have a 250/250 😕 … But okay…

Is it better to buy plex pass and use the GPU instead?

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### Author: ![ChristianKent](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@ChristianKent](https://forums.plex.tv/u/ChristianKent)
#### Post date: [September 14, 2024, 12:43pm UTC](https://forums.plex.tv/t/plex-playback-issues/888190/4 "2024-09-14T12:43:10Z")

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**Should** and **does** are two different things. If you don’t know what’s going on with your system, then how are you supposed to know you’re applying the correct fix?

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### Author: ![koci\_s](https://avatars.discourse-cdn.com/v4/letter/k/13edae/32.png) [@koci\_s](https://forums.plex.tv/u/koci_s)
#### Post date: [September 14, 2024, 12:51pm UTC](https://forums.plex.tv/t/plex-playback-issues/888190/5 "2024-09-14T12:51:47Z")

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Okay, I changed and gave more CPU and it handled the 4K fine on my PC now, will try on my TV later. But the question is, should I buy a plex pass and use the GPU instead? Any benefits ?

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 13, 2024, 12:52pm UTC](https://forums.plex.tv/t/plex-playback-issues/888190/6 "2024-12-13T12:52:25Z")

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