# Plex player can't find server **URL:** \ **Category:** Plex Players\ **Tags:** samsung-smart-hub\ **Created:** [February 13, 2022, 9:09am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160 "2022-02-13T09:09:17Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 13, 2022, 9:09am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/1 "2022-02-13T09:09:17Z")
Server Version#: 4.63.0 Player Version#: 2.012 PMS version 0.9.8.0 I’ve setup media server on desktop computer (Windows 10) and player on Smart TV Samsung UE55HU8500, made connect via [plex.tv/link](http://plex.tv/link). But when I open Plex player - it does’nt see server: “This server is currently unavailable”. And native player on Smart TV see the plex server and play movies (but not play .mkv unfortunaly)! ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [February 13, 2022, 9:49am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/2 "2022-02-13T09:49:16Z")
From the version of the Plex for Samsung app, it appears this TV of yours is using a SmartHub and not the Tizen platform. This app had been developed by a 3rd party user and is no longer supported. Therefore it’s been impacted by a change to the encrypted communication between server and client. The short of it is the app can no longer connect to your server securely. Apparently there’s a few workarounds. The most basic one is to configure your server, disabling any secure communication (that’s probably not an option for everyone). [https://forums.plex.tv/t/important-information-about-plex-for-smart-tvs-after-september-30-2021/746506/7](https://forums.plex.tv/t/important-information-about-plex-for-smart-tvs-after-september-30-2021/746506/7) ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 13, 2022, 12:42pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/3 "2022-02-13T12:42:38Z")
It doesn’t work, I made this long ago… ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 14, 2022, 10:28am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/4 "2022-02-14T10:28:06Z")
I have it working on an E-Series TV (2012) What I did: - Make sure that PMS is set to `Preferred` secure connections, and not `Required` - Make sure that the Samsung App is NOT set to use secure connections - On PMS `Settings/Network` make sure that the setting: `Strict TLS configuration` is NOT selected - Use this proxy: [GitHub - kadrim/proxy4plex: Proxy Server for older Samsung Smart-TVs which only support TLS up to 1.1](https://github.com/kadrim/proxy4plex) And when said, I strongly suggest you start to look for another player, like Apple TV, Shield etc. ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 14, 2022, 1:36pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/5 "2022-02-14T13:36:55Z")
What proxy4plex version should I download for H-series TV? ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 14, 2022, 1:43pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/6 "2022-02-14T13:43:44Z")
It’s not for the TV, but for a PC on the same network as your TV, so version should follow OS and platform of PC ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 15, 2022, 10:22am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/7 "2022-02-15T10:22:40Z")
All done, new app Plex with proxy can’t find server still… ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 15, 2022, 10:27am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/8 "2022-02-15T10:27:56Z")
> [@gr223\_narod\_ru](#): > > can’t find server still And the proxy did install a new version of the Plex App ? And that did ask you to link to your account? ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 15, 2022, 10:40am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/9 "2022-02-15T10:40:33Z")
1 - yes 2 - I’ve used “develop” as login/password ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 15, 2022, 10:59am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/10 "2022-02-15T10:59:42Z")
Strange, since your TV was last seen yesterday, and is also listed as version 2.012 New version provided by the proxy should be version 2.014 What does it report, if you in the Samsung App goes into `Preferences/About Plex` ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 15, 2022, 11:10am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/11 "2022-02-15T11:10:00Z")
2.014 ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 15, 2022, 11:11am UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/12 "2022-02-15T11:11:10Z")
And the proxy is still running, and firewall open on port 80 and 3000 ? ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 15, 2022, 12:48pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/13 "2022-02-15T12:48:55Z")
Yes, and firewall was switched off ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 15, 2022, 1:55pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/14 "2022-02-15T13:55:38Z")
TV App did time out, and then prompted for IP of PC running the proxy? ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 15, 2022, 2:58pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/15 "2022-02-15T14:58:45Z")
No, it’s started normally, but than “This server is currently unavailable”. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 15, 2022, 3:05pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/16 "2022-02-15T15:05:56Z")
> [@gr223\_narod\_ru](#): > > but than “This server is currently unavailable”. Try and remove the Plex App from the TV completely, power off afterwards, and do unplug the power cord. Wait 2 min, power on again, and install the app from the proxy ---
**Author:** ![MarioS3](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@MarioS3](https://forums.plex.tv/u/MarioS3)\ **Post date:** [February 15, 2022, 3:31pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/17 "2022-02-15T15:31:42Z")
I have a similar problem with newest Plex Windows app ( 1.25.5.5492) and Samsung Smart HUB “Plex for Samsung” app version 2.005. For every movie I try to play it puts this message on the screen: “Can’t connect to the selected server or the content is no longer available” Which is weird because it’s all there and on computer everything plays fine. I tried to reset the computer, TV, router, nothing worked. Whole base is displayed ok, nothing is missing, but there is nothing that can be played any more. Before newer versions there were no problems with watching Plex on TV. Is there a way to downgrade Plex version on the computer? EDIT: I updated app on the TV and now all works ok! ---
**Author:** ![gr223\_narod\_ru](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@gr223\_narod\_ru](https://forums.plex.tv/u/gr223_narod_ru)\ **Post date:** [February 15, 2022, 3:40pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/18 "2022-02-15T15:40:15Z")
now I don’t see this “You will see that the app cannot connect to plex.tv and a popup will show up”, app run normally ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [February 15, 2022, 4:36pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/19 "2022-02-15T16:36:09Z")
> [@gr223\_narod\_ru](#): > > “You will see that the app cannot connect to plex.tv and a popup will show up” That’s very strange, since that’s what I saw, and also relayed directly from the Proxy Github Readme > **[GitHub - kadrim/proxy4plex: Proxy Server for older Samsung Smart-TVs which...](https://github.com/kadrim/proxy4plex)** > > Proxy Server for older Samsung Smart-TVs which only support TLS up to 1.1 - GitHub - kadrim/proxy4plex: Proxy Server for older Samsung Smart-TVs which only support TLS up to 1.1 If that doesn’t show, then I sadly can’t help anymore, since it’s not a Plex client, but a 3rd. Party client All I then can suggest, is that you enter the server IP under manual server, and then on your PMS, allow IP of your TV to connect unauthenticated PMS `Settings/Network/List of IP addresses and networks that are allowed without auth` ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 16, 2022, 4:36pm UTC](https://forums.plex.tv/t/plex-player-cant-find-server/776160/20 "2022-05-16T16:36:50Z")
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