# Plex Player freezes on CLOSE

**URL:** <https://forums.plex.tv/t/plex-player-freezes-on-close/842849>\
**Category:** Plex Players\
**Tags:** player-mac\
**Created:** [May 30, 2023, 3:27am UTC](https://forums.plex.tv/t/plex-player-freezes-on-close/842849 "2023-05-30T03:27:30Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![FarmGoblin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/farmgoblin/32/189843_2.png) [@FarmGoblin](https://forums.plex.tv/u/FarmGoblin)\
**Post date:** [May 30, 2023, 3:27am UTC](https://forums.plex.tv/t/plex-player-freezes-on-close/842849/1 "2023-05-30T03:27:30Z")

</div>

Server Version#:  
Player Version#: 1.69.1.3755-e00242c8

Hello. Out of nowhere, whenever I go to close the plex player app on my Mac, it freezes and wont close. I get the spinning beachball, and have to force quit the app to close the window.

Any thoughts?

\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

---

<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [May 30, 2023, 5:15am UTC](https://forums.plex.tv/t/plex-player-freezes-on-close/842849/2 "2023-05-30T05:15:52Z")

</div>

Known problem.

> [@Plex (player) for Mac 1.69.1.3755 Hangs 100% when Quitting](https://forums.plex.tv/t/plex-player-for-mac-1-69-1-3755-hangs-100-when-quitting/840850/27):
>
> A fix for this issue will be included in 1.70.x, which is due to be released next week.

Older version if you wish to revert:

> [@New minimum version for HTPC and Desktop players for MacOS](https://forums.plex.tv/t/new-minimum-version-for-htpc-and-desktop-players-for-macos/839126):
>
> Due to a update of a component required for some fixes to the HTPC and Desktop apps, 1.37.3 of HTPC and 1.67.2 of Plex for macOS are the last version macOS 10.13 can run. Version 1.38.2 of HTPC which requires macOS 10.14 was released mistakenly released before disabling the auto updater for that version. If you are running macOS 10.13, you can get the previous version of HTPC 1.37.3.3706 [here](https://downloads.plex.tv/htpc/1.37.3.3706-ad416bc2/macos/PlexHTPC-1.37.3.3706-ad416bc2-x86_64.zip) and Plex for macOS 1.67.2.3705 [here](https://downloads.plex.tv/plex-desktop/1.67.2.3705-db506a00/macos/Plex-1.67.2.3705-db506a00-x86_64.zip).

To disable auto -update:

> [@In the Plex For Windows client, how can we tell if we're running the current version?](https://forums.plex.tv/t/in-the-plex-for-windows-client-how-can-we-tell-if-were-running-the-current-version/790757/3):
>
> [Plex Documentation](https://support.plex.tv/articles/) → [Windows & Mac Desktop](https://support.plex.tv/articles/categories/player-apps-platforms/windows-mac-desktop/) Installed Version In the Plex for Mac/Windows Desktop app: Settings → General Plex Web: [Authorized Devices](https://app.plex.tv/desktop/#!/settings/devices/all) ← For your devices only, not friends / remote users. Current Version [Plex for Mac and Windows](https://forums.plex.tv/t/plex-for-mac-and-windows/446435) Announcement Thread ← Scroll to bottom of thread, change Normal to Watching to be notified of new releases. plex.tv download page: [https://www.plex.tv/media-server-downloads/#plex-app](https://www.plex.tv/media-server-downloads/#plex-app) Disable Auto Updates (also works for [PlexHTPC](https://forums.plex.tv/t/plex-htpc-feedback/703205)): Exi…

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 28, 2023, 5:16am UTC](https://forums.plex.tv/t/plex-player-freezes-on-close/842849/3 "2023-08-28T05:16:49Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.