# Plex Preview - Apple TV

**URL:** <https://forums.plex.tv/t/plex-preview-apple-tv/935757>\
**Category:** Plex Experience Preview\
**Tags:** apple-tv-beta\
**Created:** [January 25, 2026, 7:10pm UTC](https://forums.plex.tv/t/plex-preview-apple-tv/935757 "2026-01-25T19:10:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![somedudejoel](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@somedudejoel](https://forums.plex.tv/u/somedudejoel)\
**Post date:** [January 25, 2026, 7:10pm UTC](https://forums.plex.tv/t/plex-preview-apple-tv/935757/1 "2026-01-25T19:10:22Z")

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The Plex Preview app has started to crash on every start up and won’t open anymore. Is there a plan to release an updated build soon?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 25, 2026, 8:13pm UTC](https://forums.plex.tv/t/plex-preview-apple-tv/935757/2 "2026-01-25T20:13:20Z")

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Are you referring to the “new experience” preview or the old “regular” Test Flight beta?

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**Author:** ![somedudejoel](https://avatars.discourse-cdn.com/v4/letter/s/e0b2c6/32.png) [@somedudejoel](https://forums.plex.tv/u/somedudejoel)\
**Post date:** [January 25, 2026, 9:03pm UTC](https://forums.plex.tv/t/plex-preview-apple-tv/935757/3 "2026-01-25T21:03:29Z")

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The new experience preview

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**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [January 25, 2026, 11:01pm UTC](https://forums.plex.tv/t/plex-preview-apple-tv/935757/4 "2026-01-25T23:01:21Z")

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It can occur where you need to power cycle the ATV from the power source not remote. Also a setting to remember is on the Plex app for ATV.

Settings/ Advanced/ Reset Cache.

Has your Plex Server Machine had a power cycle?

If that does not work, from Testflight select another previous version and install, then return to latest and Re install.

Curiosity wise, which versions:

ATV Version

Plex Media Server Version:

Model ATV:

Testflight Version of New Experience:

Is there a Error displayed?

Do you have other devices connected to your server that work? Example: iPad or Plex for Mac or Windows, Mobile Phone?

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**Author:** ![cartman005](https://avatars.discourse-cdn.com/v4/letter/c/b19c9b/32.png) [@cartman005](https://forums.plex.tv/u/cartman005)\
**Post date:** [January 26, 2026, 2:47am UTC](https://forums.plex.tv/t/plex-preview-apple-tv/935757/5 "2026-01-26T02:47:29Z")

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That has happened to me. Uninstalling and reinstalling from Test Flight solved it.