# PLEX Problem On Sony Android TVs

**URL:** <https://forums.plex.tv/t/plex-problem-on-sony-android-tvs/838459>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [April 19, 2023, 6:36pm UTC](https://forums.plex.tv/t/plex-problem-on-sony-android-tvs/838459 "2023-04-19T18:36:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![XrayDoc88](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/xraydoc88/32/138825_2.png) [@XrayDoc88](https://forums.plex.tv/u/XrayDoc88)\
**Post date:** [April 19, 2023, 6:36pm UTC](https://forums.plex.tv/t/plex-problem-on-sony-android-tvs/838459/1 "2023-04-19T18:36:07Z")

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Server Version#: Latest For Netgear ReadyNAS  
Player Version#: Latest For Sony TVs

I have two fairly new Sony smart TVs. Both have PLEX installed. PLEX will work fine for perhaps two days. Then, for no apparent reason, when I launch PLEX it will briefly go full screen as if it is starting, but then crash back to the Android home page. This happens whether PLEX is installed on the Sony shared internal memory or installed on a separate USB flash drive. Once this happens, nothing will fix it other than uninstalling and reinstalling PLEX. This is maddening because it happens every couple days. Have others experienced this issue? Is there possibly any fix? Thanks!

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**Author:** ![thlayli\_x](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thlayli_x/32/286774_2.png) [@thlayli\_x](https://forums.plex.tv/u/thlayli_x)\
**Post date:** [April 21, 2023, 5:20pm UTC](https://forums.plex.tv/t/plex-problem-on-sony-android-tvs/838459/2 "2023-04-21T17:20:42Z")

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I’m using Plex on two different Bravia TVs (2018 and 2020 I think) and the only issue I experience is “network disconnected” on the home page 90% of the time. Other library homes work, but I can never get the main one to refresh once it decides it’s offline. I don’t think I’ve had the app crash more than a few times, and never right at launch. I’m running a Windows 10 server.

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**Author:** ![HTBruceM](https://avatars.discourse-cdn.com/v4/letter/h/ebca7d/32.png) [@HTBruceM](https://forums.plex.tv/u/HTBruceM)\
**Post date:** [May 5, 2023, 7:16pm UTC](https://forums.plex.tv/t/plex-problem-on-sony-android-tvs/838459/3 "2023-05-05T19:16:14Z")

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I suggest you examine the Plex [Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) on your ReadyNAS. Look for a timestamp that corresponds to the first crash after a successful client-side reinstall.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 3, 2023, 7:16pm UTC](https://forums.plex.tv/t/plex-problem-on-sony-android-tvs/838459/4 "2023-08-03T19:16:23Z")

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