# Plex Quit Running

**URL:** <https://forums.plex.tv/t/plex-quit-running/899177>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 17, 2024, 8:17pm UTC](https://forums.plex.tv/t/plex-quit-running/899177 "2024-12-17T20:17:29Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![jlsohio76](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@jlsohio76](https://forums.plex.tv/u/jlsohio76)\
**Post date:** [December 17, 2024, 8:17pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/1 "2024-12-17T20:17:29Z")

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Server Version#:4.142.2  
Player Version#:  
My plex media server quit running while I was listening to music on my plexamp app on my phone. I went to the server and it says my database is unavailable. I rebooted my windows11 PC and it still won’t start. I can see my friends server is running.  
Not sure what to do?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 17, 2024, 8:31pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/2 "2024-12-17T20:31:16Z")

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Your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) should have some reference of what’s going on. You can access those manually from your file system if needed.

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<div class="post-metadata">

**Author:** ![jlsohio76](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@jlsohio76](https://forums.plex.tv/u/jlsohio76)\
**Post date:** [December 17, 2024, 8:52pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/3 "2024-12-17T20:52:51Z")

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While I was searching for my [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) the Plex Server software was not there. I just created a new local user on my computer today. I was playing music on my phone with the Plexamp app. It was playing for an hour or two. No issues. Then suddenly it quit. Because I was logged onto my PC locally and PMS is on a Microsoft account, would this cause the server to stop? I hope this is the reason.

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 17, 2024, 8:55pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/4 "2024-12-17T20:55:34Z")

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The server’s data directory is stored in your (Windows) user/home folder.  
Therefore by running Windows under a different account, the server won’t be available (or try to create a new server instance in the other [Windows] user/home folder).

Plexamp can be configured to cached loads of media – therefore it’s plausible your queue kept going while the server wan’t running… until the queue ran out of cached content.

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<div class="post-metadata">

**Author:** ![jlsohio76](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@jlsohio76](https://forums.plex.tv/u/jlsohio76)\
**Post date:** [December 17, 2024, 8:59pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/5 "2024-12-17T20:59:42Z")

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Thank you.

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<div class="post-metadata">

**Author:** ![jlsohio76](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@jlsohio76](https://forums.plex.tv/u/jlsohio76)\
**Post date:** [December 18, 2024, 4:02pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/6 "2024-12-18T16:02:02Z")

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Can plex run in a local windows account? If I remove it from the current windows user.

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 18, 2024, 5:03pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/7 "2024-12-18T17:03:29Z")

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It’s not so much that you cannot run the server using a different windows account (you can).  
All the server’s data (settings, database, metadata, media assets like posters, preview-thumbnails…) are physically stored in the folders of the account you used when initially setting up your server.

If you run PMS using a different Windows account, you should stills be able to link that to your Plex account… but it’ll be a new and empty instance.

# 

You can search the forum for guides on how to run PMS „as a service“ on this Windows machine. There’s no native support for this and from what I’ve seen, there can be a number of obstacles. But that way the server running won’t depend on the original Windows account to be signed in.

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<div class="post-metadata">

**Author:** ![jlsohio76](https://avatars.discourse-cdn.com/v4/letter/j/e47774/32.png) [@jlsohio76](https://forums.plex.tv/u/jlsohio76)\
**Post date:** [December 18, 2024, 6:10pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/8 "2024-12-18T18:10:15Z")

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I tried and failed to move my PMS to a local account. Now I want to move it back to my regular windows11 account. For some reason this is not working either. I uninstalled and reinstalled PMS on the regular windows account. When I open Plex, I logon but it is not showing any of media. No Content Available.  
What logs do you need to find out what’s going on here?

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 18, 2025, 6:10pm UTC](https://forums.plex.tv/t/plex-quit-running/899177/9 "2025-03-18T18:10:32Z")

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