# Plex Random Crashes + Odd Behaviour

**URL:** <https://forums.plex.tv/t/plex-random-crashes-odd-behaviour/867601>\
**Category:** Plex Media Server\
**Tags:** server-linux, server-docker, server-unraid\
**Created:** [January 28, 2024, 5:06pm UTC](https://forums.plex.tv/t/plex-random-crashes-odd-behaviour/867601 "2024-01-28T17:06:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Miguel1993](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@Miguel1993](https://forums.plex.tv/u/Miguel1993)\
**Post date:** [January 28, 2024, 5:06pm UTC](https://forums.plex.tv/t/plex-random-crashes-odd-behaviour/867601/1 "2024-01-28T17:06:46Z")

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Server Version#: 1.32.8.7639

Since right around Christmas I’ve had a few really odd issues with my plex server.

- Plex keeps randomly crashing, I need to go into unraid and restart the container for it to come back to life. It did this last night and the night before around 3-5 times in the space of a couple hours. Although the last 2 nights were particularly bad usually its been more like 1 or 2 every day/other day. Before these issues it was once in a blue moon and usually caused by me doing something too intensive on the same box.

- Sometimes movies won’t play at all for friends, not always the same movies, sometimes one movie won’t work and then the next day it will.

My Plex Server Specs:

- Unraid 6.12.6
- i5-11600K
- 64GB RAM
- Linuxserver Plex Container + iGPU Passthrough
- All containers have their appdata running on a PCIE4 NVME drive that is only used by containers.
- Home internet speeds are 1Gbps down/up

Thing’s I’ve tried to fix:

- Add new Movies library pointed at same file location
- Optimize database + Chuck PlexDBRepair Script
- Build entirely new plex container from scratch
- Move resource intensive VM that was running on unraid onto entirely separate system
- Split apart unraid cache nvme, now PCIE4 nvme is only used for container appdata. Everything else now uses a seperate PCIE3 nvme for cache
- Modify Plex-Meta-Manager to be less intensive, used to apply ratings to every movie/epsiode/season/series poster file which took maybe 4-5 hours, now only applies dual language text to posters where applicable taking maybe 30 minutes
- Moved transcoding to RAM instead of to NVME
- Tested PCIE4 NVME disk speeds, showing as average 5.7GB/s read & 4.1 GB/s write

I’m absolutely stumped at this point on what the issue could be and could really do with some help.  
The only thing i can remember that happened around the time the issues started is that i redid my cutoffs/custom formats in Radarr & Sonarr and over the course of a week or two replaced a bunch of files. Maybe one of the movie files is corrupted and somehow causing issues with other items?

I’ll attach some log files that I’ve saved down just now, just before saving them I personally tried playing “The Family Plan” on Chrome & the plex app on my PC, in both cases it loaded for 30ish seconds and then started playing but doesn’t show in plex. I also asked a friend to try various movies from his iPhone, one also being “The Family Plan” and in his case his never started playing and he had the “Playback Stopped” error message.  
Hopefully the logs also capture plex repeatedly crashing last night between 21:40-22:15 & the night before between 21:30-22:45.  
[Plex Media Server Logs\_2024-01-28\_16-37-44.zip](https://forums.plex.tv/uploads/short-url/3CABMuvKBtNXxYkQe6w0coJiVSt.zip) (4.5 MB)

TL;DR, plex randomly crashing, random movies randomly won’t play, random movies randomly do play but don’t show up as playing, tv shows no issue whatsoever. Set up entirely new plex container and issue persists.

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**Author:** ![CapMarkoRamius](https://avatars.discourse-cdn.com/v4/letter/c/5e9695/32.png) [@CapMarkoRamius](https://forums.plex.tv/u/CapMarkoRamius)\
**Post date:** [January 28, 2024, 6:15pm UTC](https://forums.plex.tv/t/plex-random-crashes-odd-behaviour/867601/2 "2024-01-28T18:15:14Z")

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You might be experiencing this issue. Try refreshing metadata on the item that caused it to happen a couple times, and try again. Something is getting stuck retrieving metadata when starting playback and it causes your CPU fans to achieve escape velocity.

I’ve gotten it a handful of times; movies only, and that follows the other reports in the report. Skip to near the bottom of the below as that is when the problem begins getting consistency.

> [@PLEX movie issue - CPU death spiral](https://forums.plex.tv/t/plex-movie-issue-cpu-death-spiral/828916/134):
>
> Same here, running latest plex beta on windows 10. Only occurs to movies, never series. Tried NVIDIA and Intel GPUs for HW transcoding, no apparent difference in crashing. Only “fix” I know of is to disable hardware transcoding completely.

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**Author:** ![Miguel1993](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@Miguel1993](https://forums.plex.tv/u/Miguel1993)\
**Post date:** [January 29, 2024, 10:12am UTC](https://forums.plex.tv/t/plex-random-crashes-odd-behaviour/867601/3 "2024-01-29T10:12:27Z")

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Thank you for linking to that, it does sound awfully like what I’m experiencing.  
Fixed a few problem films by repeatedly refreshing metadata, also managing to cause my server to crash while doing it which both line up with other comments in that thread

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 28, 2024, 10:12am UTC](https://forums.plex.tv/t/plex-random-crashes-odd-behaviour/867601/4 "2024-04-28T10:12:46Z")

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