# Plex Remote Access - Available, then Indirect, Now Disconnected

**URL:** <https://forums.plex.tv/t/plex-remote-access-available-then-indirect-now-disconnected/440091>\
**Category:** Remote Access\
**Tags:** server-windows\
**Created:** [July 31, 2019, 7:16pm UTC](https://forums.plex.tv/t/plex-remote-access-available-then-indirect-now-disconnected/440091 "2019-07-31T19:16:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AndrewNH](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@AndrewNH](https://forums.plex.tv/u/AndrewNH)\
**Post date:** [July 31, 2019, 7:16pm UTC](https://forums.plex.tv/t/plex-remote-access-available-then-indirect-now-disconnected/440091/1 "2019-07-31T19:16:27Z")

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I had access then updated the latest version of Plex, my access went into indirect and now I have absolutely no access and I’m shut out. Please HELP

Server Version#: 1.16.3.1402  
Player Version#:

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**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\
**Post date:** [July 31, 2019, 11:45pm UTC](https://forums.plex.tv/t/plex-remote-access-available-then-indirect-now-disconnected/440091/2 "2019-07-31T23:45:30Z")

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Did you setup a port forwarding?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 29, 2019, 7:16pm UTC](https://forums.plex.tv/t/plex-remote-access-available-then-indirect-now-disconnected/440091/3 "2019-10-29T19:16:28Z")

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