# Plex remote access issues - cannot connect securely

**URL:** <https://forums.plex.tv/t/plex-remote-access-issues-cannot-connect-securely/933721>\
**Category:** Remote Access\
**Tags:** server-unraid\
**Created:** [November 21, 2025, 8:38am UTC](https://forums.plex.tv/t/plex-remote-access-issues-cannot-connect-securely/933721 "2025-11-21T08:38:26Z")\
**Posts on this page:** 1\
**Showing post:** 457

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**Author:** ![EdgyPixel](https://avatars.discourse-cdn.com/v4/letter/e/cc9497/32.png) [@EdgyPixel](https://forums.plex.tv/u/EdgyPixel)\
**Post date:** [February 5, 2026, 1:28am UTC](https://forums.plex.tv/t/plex-remote-access-issues-cannot-connect-securely/933721/457 "2026-02-05T01:28:10Z")

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Hi Plex Support,

I’m having certificate issues which are preventing my AppleTVs from connecting to Plex on my NAS. Web interface is fine. I’ve tried reclaiming the server and that didn’t fix it. Could you see if I have a cert issue on your end?

Thanks!!

[mod edit: you are rate-limited by [plex.tv](http://plex.tv), because your server has requested pretty much _every day_ a new certificate. I don’t assume that you are nuking your server every day and set it up anew for more than a month, so this must be rooted in either a bad container configuration, or some “clean up” script that you are running daily.  
Either way, please create your own forum thread, so this thread is not hi-jacked.]

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