# Plex Remote Access Issues **URL:** \ **Category:** General Discussions\ **Created:** [August 13, 2016, 2:55am UTC](https://forums.plex.tv/t/plex-remote-access-issues/154558 "2016-08-13T02:55:42Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Memcon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/memcon/32/14633_2.png) [@Memcon](https://forums.plex.tv/u/Memcon)\ **Post date:** [August 13, 2016, 2:55am UTC](https://forums.plex.tv/t/plex-remote-access-issues/154558/1 "2016-08-13T02:55:42Z")
Hello, I upgraded to a Pfsense firewall today, and haven’t been able to access my Plex server outside my network since. I’ve gone through the [Remote Access Document](https://support.plex.tv/hc/en-us/articles/200931138-Troubleshooting-Remote-Access "Remote Access Document"), and successfully added port forwarding to software applications on different Windows Machines. My Plex server is running on Freenas, and I have “[Indirect](http://imgur.com/a/qsW9R "Indirect")” connection after doing manual port forwarding, but nothing past that. 1. I’m not Double-NAT 2. I have tried both NAT-PMP & UPnP 3. I’ve added another server inside Plex & have duplicated the issue 4. Jumbo frames are not enabled - 1500 MTU or less 5. This is a [picture](http://imgur.com/a/KkEVj "picture")of what it looks like before doing port forwarding & [after](http://i.imgur.com/sP4ualY.png "after") 6. Made sure IP address & gateway are set correctly 7. Attempted changed to port [32401](http://imgur.com/a/Uf2rF "32401") Any ideas would be appreciated. Thanks. ---
**Author:** ![Memcon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/memcon/32/14633_2.png) [@Memcon](https://forums.plex.tv/u/Memcon)\ **Post date:** [August 13, 2016, 2:48pm UTC](https://forums.plex.tv/t/plex-remote-access-issues/154558/2 "2016-08-13T14:48:10Z")
The main problem is Plex says you server is Fully accessible outside your network, ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/f/2/f2ce900b76cf19b1b2b2dc0c5c5d5a192cf94856.png) but loading the server through the web interface, it says my server is available as “Indirect”. ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/8/6/865c9d6392f9bc1711bfb80f6f157be99a2e836d.png) ---
**Author:** ![Memcon](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/memcon/32/14633_2.png) [@Memcon](https://forums.plex.tv/u/Memcon)\ **Post date:** [August 13, 2016, 5:28pm UTC](https://forums.plex.tv/t/plex-remote-access-issues/154558/3 "2016-08-13T17:28:51Z")
I removed my jails folder, recreated it, and reinstalled Plex from scratch. This finally was able to allow remote access from my local network. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 9:45pm UTC](https://forums.plex.tv/t/plex-remote-access-issues/154558/4 "2020-01-07T21:45:23Z")