# Plex Remote access issues

**URL:** <https://forums.plex.tv/t/plex-remote-access-issues/901648>\
**Category:** Remote Access\
**Tags:** server-netgear\
**Created:** [January 9, 2025, 4:37am UTC](https://forums.plex.tv/t/plex-remote-access-issues/901648 "2025-01-09T04:37:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Bigg-Sneaddd](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@Bigg-Sneaddd](https://forums.plex.tv/u/Bigg-Sneaddd)\
**Post date:** [January 9, 2025, 4:37am UTC](https://forums.plex.tv/t/plex-remote-access-issues/901648/1 "2025-01-09T04:37:32Z")

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I have Plex, and the server is automatically installed on my Nighthawk router R9000. I can’t get a static IP, and I can’t get remote access to work.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 9, 2025, 6:22am UTC](https://forums.plex.tv/t/plex-remote-access-issues/901648/2 "2025-01-09T06:22:18Z")

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> [@The Basics of Remote Access Troubleshooting](https://forums.plex.tv/t/the-basics-of-remote-access-troubleshooting/769517):
>
> When it comes to remote access, there’s a lot of different factors which can impact your setup. Some are under your own control, others not so much. First off… there’s a dedicated [support article on troubleshooting your remote access](https://support.plex.tv/articles/200931138-troubleshooting-remote-access/). I strongly recommend you have a look at that. Find below some additional remarks on how to troubleshoot your remote access setup. Review your internet access / remote access configuration It’s good practice to review if Plex gets the correct public IP address…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 9, 2025, 6:23am UTC](https://forums.plex.tv/t/plex-remote-access-issues/901648/3 "2025-04-09T06:23:06Z")

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