# PLEX remote access keeps disconnecting, bug?

**URL:** <https://forums.plex.tv/t/plex-remote-access-keeps-disconnecting-bug/408920>\
**Category:** Remote Access\
**Tags:** server-windows, server-linux\
**Created:** [May 7, 2019, 12:44am UTC](https://forums.plex.tv/t/plex-remote-access-keeps-disconnecting-bug/408920 "2019-05-07T00:44:44Z")\
**Posts on this page:** 1\
**Showing post:** 27

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**Author:** ![Duvrazh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/duvrazh/32/133379_2.png) [@Duvrazh](https://forums.plex.tv/u/Duvrazh)\
**Post date:** [May 18, 2019, 4:28pm UTC](https://forums.plex.tv/t/plex-remote-access-keeps-disconnecting-bug/408920/27 "2019-05-18T16:28:31Z")

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I have lately noticed a bug where if you don’t specify the port manually, it searches on port 0 for incoming connections instead of the hard-coded default of 32400. For anyone without networking and server knowledge, port 0 does not exist. It’s a bug in the Plex software.

 ![image](https://global.discourse-cdn.com/plex/original/3X/8/8/88f90e1ad6d7030e7ebb8c6554e043fc14fd570b.jpeg)

Simple fix, just select the button and specify 32400 or whatever you’re forwarding to. Don’t reply on uPnP, that technology is a wonderful concept but has it’s quirks as most things dynamic tend to.

 ![image](https://global.discourse-cdn.com/plex/original/3X/2/0/20b4b715245fe60e6cc1094395f91bd00575449c.jpeg)

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