# plex remote access keeps stopping

**URL:** <https://forums.plex.tv/t/plex-remote-access-keeps-stopping/171326>\
**Category:** General Discussions\
**Created:** [December 15, 2016, 4:09pm UTC](https://forums.plex.tv/t/plex-remote-access-keeps-stopping/171326 "2016-12-15T16:09:09Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![duffers11](https://avatars.discourse-cdn.com/v4/letter/d/82dd89/32.png) [@duffers11](https://forums.plex.tv/u/duffers11)\
**Post date:** [December 15, 2016, 4:09pm UTC](https://forums.plex.tv/t/plex-remote-access-keeps-stopping/171326/1 "2016-12-15T16:09:09Z")

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i run plex media server on an nvidia shield pro and up until last night i could access it remotely now i cant this happens every few weeks ive port 32400 opened and have done everything i can think of but i still cannot access it from my phone , please any help would be great

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:24pm UTC](https://forums.plex.tv/t/plex-remote-access-keeps-stopping/171326/2 "2020-01-07T22:24:20Z")

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