# Plex Remote Access Not Working **URL:** \ **Category:** Remote Access\ **Tags:** server-linux-arm\ **Created:** [September 28, 2019, 1:51pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846 "2019-09-28T13:51:26Z")\ **Posts on this page:** 15\ **Page:** 2
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [September 29, 2019, 3:41pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/21 "2019-09-29T15:41:46Z")
Can you disable ufw just for testing? Or post the configuration for port 32400 of ufw? ---
**Author:** ![chirag\_rh\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@chirag\_rh\_outlook\_com](https://forums.plex.tv/u/chirag_rh_outlook_com)\ **Post date:** [September 29, 2019, 3:45pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/22 "2019-09-29T15:45:32Z")
> [@kewpuh](#): > > to be more specific though, i’m assuming you verified that you see that 49. ip within the router gui bound to the wan ip. Yes I did verify that. Thanks. ---
**Author:** ![chirag\_rh\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@chirag\_rh\_outlook\_com](https://forums.plex.tv/u/chirag_rh_outlook_com)\ **Post date:** [September 29, 2019, 3:49pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/23 "2019-09-29T15:49:29Z")
Yes ok I will do that. and see if it works. Though it is quite late here. I will check it and let you know tomorrow? How do I check the configuration for port of ufw in the command line? I’m not sure of commands in Linux as I’m new at it. ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [September 29, 2019, 4:42pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/24 "2019-09-29T16:42:40Z")
sudo ufw status verbose ---
**Author:** ![chirag\_rh\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@chirag\_rh\_outlook\_com](https://forums.plex.tv/u/chirag_rh_outlook_com)\ **Post date:** [September 29, 2019, 5:34pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/25 "2019-09-29T17:34:49Z")
This is the config of ufw of port 32400. I tried disabling ufw as well and it didn’t work. Status: active To Action From * * * 32400 ALLOW IN Anywhere 32400 (v6) ALLOW IN Anywhere (v6) ---
**Author:** ![chirag\_rh\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@chirag\_rh\_outlook\_com](https://forums.plex.tv/u/chirag_rh_outlook_com)\ **Post date:** [October 1, 2019, 5:40am UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/26 "2019-10-01T05:40:49Z")
Hi guys, so what do I do now? Any other solutions or ideas? ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [October 1, 2019, 5:16pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/27 "2019-10-01T17:16:10Z")
when you go to [canyouseeme.org](http://canyouseeme.org) it shows your 49. IP? ---
**Author:** ![chirag\_rh\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@chirag\_rh\_outlook\_com](https://forums.plex.tv/u/chirag_rh_outlook_com)\ **Post date:** [October 2, 2019, 10:48am UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/28 "2019-10-02T10:48:41Z")
Yup, it does show the same 49. IP ---
**Author:** ![nokdim](https://avatars.discourse-cdn.com/v4/letter/n/7ab992/32.png) [@nokdim](https://forums.plex.tv/u/nokdim)\ **Post date:** [October 2, 2019, 2:51pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/29 "2019-10-02T14:51:58Z")
Do you have any other remote services like RDP or some web server? ---
**Author:** ![kewpuh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kewpuh/32/128143_2.png) [@kewpuh](https://forums.plex.tv/u/kewpuh)\ **Post date:** [October 2, 2019, 11:42pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/30 "2019-10-02T23:42:01Z")
can you go to the port forwarding section, edit the 32400 entry, and screenshot that ---
**Author:** ![chirag\_rh\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@chirag\_rh\_outlook\_com](https://forums.plex.tv/u/chirag_rh_outlook_com)\ **Post date:** [October 14, 2019, 11:46am UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/31 "2019-10-14T11:46:42Z")
Hi guys apologies for the extremely late response, it’s basically festival month in my country. Sorry for the delays. ---
**Author:** ![chirag\_rh\_outlook\_com](https://avatars.discourse-cdn.com/v4/letter/c/9de053/32.png) [@chirag\_rh\_outlook\_com](https://forums.plex.tv/u/chirag_rh_outlook_com)\ **Post date:** [October 14, 2019, 11:54am UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/32 "2019-10-14T11:54:17Z")
Hello kewpuh, Please find attached the edit port forwarding 32400 screenshot in this message. I have blacked out the IP addresses as a security measure. Let me know if this is what you wanted to see? ![port-forwarding-edit](https://global.discourse-cdn.com/plex/original/3X/2/2/223439afaf0c943fa09fc08ef7c8ab9ac9ad8559.jpeg) ---
**Author:** ![kewpuh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kewpuh/32/128143_2.png) [@kewpuh](https://forums.plex.tv/u/kewpuh)\ **Post date:** [October 14, 2019, 8:56pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/33 "2019-10-14T20:56:51Z")
I see you have some other port forwarding going on there. I’m assuming they work properly? Can you screenshot the remote access section of the Plex server as well? ---
**Author:** ![kewpuh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kewpuh/32/128143_2.png) [@kewpuh](https://forums.plex.tv/u/kewpuh)\ **Post date:** [October 14, 2019, 9:31pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/34 "2019-10-14T21:31:48Z")
also you really don’t have to black out 192.168.0.0/16 address space. it’s private space, not internet routable. The only IP you want to black out is your public facing IP address, whatever that 49. is. I also misread that screenshot as you having other port forwards going on, so unless you do actually have other forwarding, you can disregard that. Mostly wanted to see that your internal IPs actually matched up just to rule everything simple out. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 27, 2019, 1:55pm UTC](https://forums.plex.tv/t/plex-remote-access-not-working/467846/35 "2019-12-27T13:55:44Z")
This topic was automatically closed after 90 days. New replies are no longer allowed. [Previous page](https://forums.plex.tv/t/plex-remote-access-not-working/467846.md?page=1)