# Plex remote access stopped working
**URL:** https://forums.plex.tv/t/plex-remote-access-stopped-working/938655
**Category:** Remote Access
**Tags:** server-windows
**Created:** [May 8, 2026, 10:50pm UTC](https://forums.plex.tv/t/plex-remote-access-stopped-working/938655 "2026-05-08T22:50:59Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@White\_Boy](https://forums.plex.tv/u/White_Boy)
#### Post date: [May 8, 2026, 10:50pm UTC](https://forums.plex.tv/t/plex-remote-access-stopped-working/938655/1 "2026-05-08T22:50:59Z")
Hello, my remote access for plex server stopped working about a month ago. I tried going through most of what I could find in the FAQ/troubleshooting but i had a hard time understanding what i needed to do. could someone help me by looking at my logs and figuring out what i need to do?
[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/5jg1yfytfofmC12yB6oupVkIG1m.log) (187.0 KB)
[Plex Media Server.2.log](https://forums.plex.tv/uploads/short-url/sgARq0wAv5FCH6bUQ5gjxUv8GE0.log) (340.6 KB)
[Plex Media Server.1.log](https://forums.plex.tv/uploads/short-url/r4kFf1gZR49SnBuaidDQFskpd27.log) (509.5 KB)
[Plex Media Server.5.log](https://forums.plex.tv/uploads/short-url/5no8dSzki9l73HkaxgeI04YBwe3.log) (6.4 MB)
also i couldnt upload all the logs due to the file size being too big so let me know if these arent the right ones
Server Version#:1.43.1.10611
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [August 6, 2026, 10:51pm UTC](https://forums.plex.tv/t/plex-remote-access-stopped-working/938655/2 "2026-08-06T22:51:26Z")
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