# Plex scanner not finding matches

**URL:** <https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090>\
**Category:** Plex Media Server\
**Tags:** library-management\
**Created:** [July 22, 2023, 1:52pm UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090 "2023-07-22T13:52:55Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![airedwin](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@airedwin](https://forums.plex.tv/u/airedwin)\
**Post date:** [July 22, 2023, 1:52pm UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090/1 "2023-07-22T13:52:55Z")

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Server Version#: 1.32.5.7328  
Player Version#:

The plex scanner for movies and tv aren’t finding matches. When I switch to themoviedb or thetvdb it works.  
[Plex Media Server Logs\_2023-07-22\_09-51-47.zip](https://forums.plex.tv/uploads/short-url/5zE6PhpjkAmd16muQSUelTCT02Q.zip) (4.2 MB)

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [July 22, 2023, 5:32pm UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090/2 "2023-07-22T17:32:58Z")

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[Plex Documentation](https://support.plex.tv/articles/) → [Your Media](https://support.plex.tv/articles/categories/your-media/)  
→ [Naming & Organizing TV Show Files](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)  
 → [Naming & Organizing Movie Files](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)

Follow Plex naming and organization requirements.

[Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) after renaming and reorganizing.

  

TV Shows:  
`/tv/Mom/Mom.S01.1080p.AMZN.WEBRip.DDP5.1.x264-NTb[rartv]/Mom.S01E01.Pilot.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv"`

```auto
/tv <-- Folder added to TV show library
   /Mom (2013) <-- show_name (year)
      /Season 01 <-- "Season" in English
        /Mom (2013) s01e01 Pilot.mkv 

```

  
Movies:

```auto
/movies/HEVC/The.Equalizer.2.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT/The.Equalizer.2.2018.2160p.BluRay.REMUX.HEVC.DTS-HD.MA.TrueHD.7.1.Atmos-FGT.mkv

/movies/REQUESTS/Love.And.Other.Drugs.2010.1080p.BluRay.x264.DTS-AiRLiNE/Love.And.Other.Drugs.2010.1080p.BluRay.x264.DTS-AiRLiNE.mkv

```

```auto
/movies <-- Not added to any Plex library
   /HEVC <-- folder added to a movie library
      /The Equalizer 2 (2018) <-- show_name (year)
         /The Equalizer 2 (2018) [other stuff].mkv <-- "other stuff" in square brackets
   /REQUESTS <-- folder added to a movie library
      /Love and Other Drugs (2010)
         /Love and Other Drungs (2010) [other stuff].mkv

```

  

There are many tools that will assist with renaming/reorganizing your media files.

- [Filebot](https://www.filebot.net/)
- [Tiny Media Manager](https://www.tinymediamanager.org/)
- [Microsoft PowerTools PowerRenamer](https://github.com/microsoft/PowerToys)

Many people use Filebot. It costs money, but will can rename your media very quickly (minutes).

The free version of Tiny Media Manager works for basic renaming.

TMM Renamer Patterns:

- Show Name: `${showTitle} (${showYear})`
- Season: `Season ${seasonNr2}`
- Episode Name: `${showTitle} (${showYear}) s${seasonNr2}e${episodeNr2} ${episode.title}`
- Movie Name: `${title} (${year}) {imdb-${imdb}}`

PowerRenamer in Microsoft Power Tools is helpful for simple renaming with pattern matches or regular expressions. It makes quick work of tasks such as adding a year to file names, removing undesirable text from multiple files, etc

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<div class="post-metadata">

**Author:** ![airedwin](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@airedwin](https://forums.plex.tv/u/airedwin)\
**Post date:** [July 24, 2023, 4:41am UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090/3 "2023-07-24T04:41:12Z")

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Did something change? This used to work up until a week ago.

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [July 24, 2023, 6:30pm UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090/4 "2023-07-24T18:30:42Z")

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Nothing has changed. If you follow the documentation, it works. If you do not, it is hit or miss.

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<div class="post-metadata">

**Author:** ![airedwin](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@airedwin](https://forums.plex.tv/u/airedwin)\
**Post date:** [July 30, 2023, 2:36pm UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090/5 "2023-07-30T14:36:11Z")

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I’m not sure that is the case, this has been working for me for over five years. Only recently has it stopped, and the themoviedb scanner works, just not the plex scanner.

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<div class="post-metadata">

**Author:** ![airedwin](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@airedwin](https://forums.plex.tv/u/airedwin)\
**Post date:** [July 30, 2023, 3:06pm UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090/6 "2023-07-30T15:06:49Z")

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I just updated my server version and it’s working again, so definitely was a bug.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 28, 2023, 3:07pm UTC](https://forums.plex.tv/t/plex-scanner-not-finding-matches/848090/7 "2023-10-28T15:07:28Z")

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