# Plex Scanner Problems Since Upgrade

**URL:** <https://forums.plex.tv/t/plex-scanner-problems-since-upgrade/899717>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [December 23, 2024, 2:55pm UTC](https://forums.plex.tv/t/plex-scanner-problems-since-upgrade/899717 "2024-12-23T14:55:22Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [December 24, 2024, 8:17pm UTC](https://forums.plex.tv/t/plex-scanner-problems-since-upgrade/899717/2 "2024-12-24T20:17:22Z")

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I’ve seen cases where the metadata embedded in the MP4 is incorrect and causes bizarre results because PMS will read the Name & Title info form MP4 files.

I use MKV files for that reason.

 ![Screenshot from 2024-12-24 14-53-31](https://global.discourse-cdn.com/plex/original/4X/5/e/d/5ed030ed63b3f8ad569543ac411cf0ac4c78e763.jpeg)

I would first check (edit) the MP4 info to make sure it’s clean/perfect or empty then fully [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) the file.

In your logs, I found a few other things.

1. You have multiple ethernet adapters on the same subnet.  
This is not best practice and will confuse players

- Recommendation is to BOND the adapters as one.  
DSM aggregate them into one IP address but also add their bandwidth together.  
 ![Screenshot from 2024-12-24 15-16-54](https://global.discourse-cdn.com/plex/original/4X/9/0/9/9099353298e8e638d7e70036ad9e1779cc82f8a5.png)

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