# Plex search and match not working **URL:** \ **Category:** General Discussions\ **Created:** [May 31, 2025, 12:43pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785 "2025-05-31T12:43:13Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![gliptak](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@gliptak](https://forums.plex.tv/u/gliptak)\ **Post date:** [May 31, 2025, 12:43pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/1 "2025-05-31T12:43:13Z")
Hi - Wonder if anyone can assist. Since updating to the latest Plex version, I my search does not find any results. Version 1.41.6.9685 was the last version to work. Rolling back to this version finds results when I search for TV shows and Movies. Newer versions don’t. Windows 10. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 31, 2025, 12:50pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/2 "2025-05-31T12:50:24Z")
Your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) should list what’s going wrong. Probably an issue with the communication to Plex’s backend, either because sollte lookups are blocked (e.g. by firewalls, security tools…) or failure to resolve the domain (e.g. DNS not being able to provide the details for plex.tv or one of its subdomains). Have you already tried a different DNS (e.g. Google‘s 8.8.8.8 and 8.8.4.4, or Cloudflare’s 1.1.1.1)? ---
**Author:** ![gliptak](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@gliptak](https://forums.plex.tv/u/gliptak)\ **Post date:** [May 31, 2025, 12:58pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/3 "2025-05-31T12:58:38Z")
My DNS is . . . . . . . . . : 8.8.8.8 8.8.4.4 Nothing has changes since the previous version of Plex. Same DNS & same security tools ---
**Author:** ![gliptak](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@gliptak](https://forums.plex.tv/u/gliptak)\ **Post date:** [May 31, 2025, 1:19pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/4 "2025-05-31T13:19:02Z")
Do you want a copy of my [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) - if so, which file ? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 31, 2025, 1:32pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/5 "2025-05-31T13:32:02Z")
Make sure debug logs are enabled in your server settings. Then try to manually match an item, wait ~1min and pull the logs. The info we’re looking for should be in `Plex Media Server.log`. It’ll probably help if you also mention what title / file you were trying to match, to find the exact spot. ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [May 31, 2025, 1:50pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/6 "2025-05-31T13:50:16Z")
You could check here. [https://downdetector.com/status/googlepublicdns/](https://downdetector.com/status/googlepublicdns/) ---
**Author:** ![gliptak](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@gliptak](https://forums.plex.tv/u/gliptak)\ **Post date:** [May 31, 2025, 3:04pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/7 "2025-05-31T15:04:17Z")
Working now. Rebooted PC Rolled back a version Disabled virus scan Updated Plex to latest version Did a library update New items were matched Thanks for your help ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 29, 2025, 3:05pm UTC](https://forums.plex.tv/t/plex-search-and-match-not-working/920785/8 "2025-08-29T15:05:13Z")
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