# Plex server and website randomly unreachable on server pc

**URL:** https://forums.plex.tv/t/plex-server-and-website-randomly-unreachable-on-server-pc/771475
**Category:** Plex Media Server
**Tags:** server-windows, plex-web
**Created:** [January 18, 2022, 1:39am UTC](https://forums.plex.tv/t/plex-server-and-website-randomly-unreachable-on-server-pc/771475 "2022-01-18T01:39:44Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![genecoach32\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/g/96bed5/32.png) [@genecoach32\_gmail\_com](https://forums.plex.tv/u/genecoach32_gmail_com)
#### Post date: [January 18, 2022, 1:39am UTC](https://forums.plex.tv/t/plex-server-and-website-randomly-unreachable-on-server-pc/771475/1 "2022-01-18T01:39:45Z")

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Hello,

I have been using plex for a few years now without issue. Sorry for the long post but I am trying to give as much detail as possible since I am stumped.

Randomly today (literally used it a few hours prior) I was not able to access my server anymore. Went to my server PC and the plex media server was still running. I right clicked to “Open Plex…” and it take’s me to the site stating “Plex is not reachable” “We are unable to connect to [plex.tv](http://plex.tv) at this time. Please try again later.” I than go to try and log into [plex.tv](http://plex.tv) on the server pc. The log in screen takes about 2 mins for it to pop up and when I enter my plex info it times out stating “There was a problem signing in to Plex.”

I can log into [plex.tv](http://plex.tv) on my normal pc without issue. Any hint of my server looks to be gone when looking around my account.

When trying to log in from my main pc locally it states:  
`This application is at xxx.xxx.x.xxx and is not hosted by Plex. Continue only if you recognize this server and wish to grant access. When I hit sign in it just asks me to set one of my friends plexes as the main server`

I tried turning off windows firewall and made sure no vpns are running with that not helping either. I double checked my plex server version and it seemed to be a version behind so I updated it and still nothing (1.25.3.5409-f11334058). I also tried clearing cookies and cache still nothing. I am 100% stumped and have no idea what is wrong. Any help would be great.

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### Author: ![genecoach32\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/g/96bed5/32.png) [@genecoach32\_gmail\_com](https://forums.plex.tv/u/genecoach32_gmail_com)
#### Post date: [January 18, 2022, 4:50am UTC](https://forums.plex.tv/t/plex-server-and-website-randomly-unreachable-on-server-pc/771475/2 "2022-01-18T04:50:11Z")

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I was able to fix it for now it seems. I reset all my network settings and it seemed to have fixed it

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### Author: ![chichaz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chichaz/32/244179_2.png) [@chichaz](https://forums.plex.tv/u/chichaz)
#### Post date: [January 26, 2022, 3:28am UTC](https://forums.plex.tv/t/plex-server-and-website-randomly-unreachable-on-server-pc/771475/3 "2022-01-26T03:28:31Z")

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I’m having a very similar issue. Which network settings did you reset in Windows?

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### Author: ![les718\_gmail.com](https://avatars.discourse-cdn.com/v4/letter/l/5e9695/32.png) [@les718\_gmail.com](https://forums.plex.tv/u/les718_gmail.com)
#### Post date: [January 30, 2022, 5:32pm UTC](https://forums.plex.tv/t/plex-server-and-website-randomly-unreachable-on-server-pc/771475/4 "2022-01-30T17:32:42Z")

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Im having same issue has anyone resolved this?

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [April 30, 2022, 5:33pm UTC](https://forums.plex.tv/t/plex-server-and-website-randomly-unreachable-on-server-pc/771475/5 "2022-04-30T17:33:07Z")

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