# Plex Server availability outside my network **URL:** \ **Category:** Remote Access\ **Tags:** server-synology, roku\ **Created:** [September 23, 2021, 12:00pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403 "2021-09-23T12:00:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![kdebinder](https://avatars.discourse-cdn.com/v4/letter/k/87869e/32.png) [@kdebinder](https://forums.plex.tv/u/kdebinder)\ **Post date:** [September 23, 2021, 12:00pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403/1 "2021-09-23T12:00:37Z")
My kids and a few select friends have access to my Plex Server on my Synology DS918+. Suddenly, the Plex app on their Roku devices is showing my server as unavailable. Has there been some change to cause this? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 23, 2021, 12:04pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403/2 "2021-09-23T12:04:13Z")
You might want to update the Plex server software version on your NAS. ---
**Author:** ![kdebinder](https://avatars.discourse-cdn.com/v4/letter/k/87869e/32.png) [@kdebinder](https://forums.plex.tv/u/kdebinder)\ **Post date:** [September 23, 2021, 12:57pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403/3 "2021-09-23T12:57:15Z")
Good Morning and thanks for your response. I am currently running version 1.18.5.2309-f5213a238. This is also what is listed as the “Newest online version”. Please advise. Thank you, Kevin R. DeBinder ---
**Author:** ![Ben-Biber](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ben-biber/32/245012_2.png) [@Ben-Biber](https://forums.plex.tv/u/Ben-Biber)\ **Post date:** [September 23, 2021, 1:10pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403/4 "2021-09-23T13:10:11Z")
When you look [here](https://www.plex.tv/media-server-downloads/) you can see that the newest verison is **1.24.3.5033-757abe6b4** ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 23, 2021, 1:36pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403/5 "2021-09-23T13:36:04Z")
You may want to take a look at [Synology FAQ (DSM 5 & 6) - Questions, Answers, and a few How-To's](https://forums.plex.tv/t/synology-faq-dsm-5-6-questions-answers-and-a-few-how-tos/490215) – particularly items 2, 3, and 11 side remark: if you are offered the update to DSM 7 by Synology, please wait at least a few more weeks before doing that. ---
**Author:** ![kdebinder](https://avatars.discourse-cdn.com/v4/letter/k/87869e/32.png) [@kdebinder](https://forums.plex.tv/u/kdebinder)\ **Post date:** [September 23, 2021, 2:03pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403/7 "2021-09-23T14:03:17Z")
All is right with the universe. Newest version installed. Manual Port Forwarding turned back on. kids and friends back up and running. I thought they were going to have a cow. They act like they pay for it (bless their hearts). Thanks all… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 22, 2021, 2:08pm UTC](https://forums.plex.tv/t/plex-server-availability-outside-my-network/745403/9 "2021-12-22T14:08:48Z")
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