# Plex server cannot connect

**URL:** <https://forums.plex.tv/t/plex-server-cannot-connect/825022>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [January 1, 2023, 6:33am UTC](https://forums.plex.tv/t/plex-server-cannot-connect/825022 "2023-01-01T06:33:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![shag00](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@shag00](https://forums.plex.tv/u/shag00)\
**Post date:** [January 1, 2023, 6:33am UTC](https://forums.plex.tv/t/plex-server-cannot-connect/825022/1 "2023-01-01T06:33:29Z")

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Server Version#:1.30.0.6486  
Player Version#:  
My server cannot connect to anything and after signing out then in it displays:  
No content available  
Check your network connection and verify that any media servers are online.

I have checked that I am connected to the internet and my LAN. Just prior to this I would be watching a show and it just stopped and returned to the movie list page. I suspect this is connected to this problem.

Snap version

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [January 1, 2023, 1:19pm UTC](https://forums.plex.tv/t/plex-server-cannot-connect/825022/2 "2023-01-01T13:19:11Z")

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I suspect you need to reclaim the server. [Server credential reset utility for Linux-based platforms](https://forums.plex.tv/t/server-credential-reset-utility-for-linux-based-platforms/807107)

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**Author:** ![shag00](https://avatars.discourse-cdn.com/v4/letter/s/b2d939/32.png) [@shag00](https://forums.plex.tv/u/shag00)\
**Post date:** [January 1, 2023, 9:45pm UTC](https://forums.plex.tv/t/plex-server-cannot-connect/825022/3 "2023-01-01T21:45:34Z")

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I tried you suggestion but received the following:

```auto
scott@scottlounge:~/Public/UserCredentialReset-1.0.7$ sudo ./UserCredentialReset.sh
[sudo] password for scott: 
 
Unrecognized host type. Cannot continue.

```

This is snap installation so it will still work?

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [January 1, 2023, 10:08pm UTC](https://forums.plex.tv/t/plex-server-cannot-connect/825022/4 "2023-01-01T22:08:49Z")

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snap installs are known to be problematic, I would recommend a regular install if possible.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 1, 2023, 10:24pm UTC](https://forums.plex.tv/t/plex-server-cannot-connect/825022/6 "2023-04-01T22:24:45Z")

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Closed on April 1, 2023, 10:24pm UTC

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