# Plex Server crashing randomly

**URL:** <https://forums.plex.tv/t/plex-server-crashing-randomly/625954>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [August 21, 2020, 10:54pm UTC](https://forums.plex.tv/t/plex-server-crashing-randomly/625954 "2020-08-21T22:54:26Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![robert\_fenbert\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/r/8491ac/32.png) [@robert\_fenbert\_gmail\_com](https://forums.plex.tv/u/robert_fenbert_gmail_com)\
**Post date:** [August 21, 2020, 10:54pm UTC](https://forums.plex.tv/t/plex-server-crashing-randomly/625954/1 "2020-08-21T22:54:26Z")

</div>

Server Version#: 1.20.0.3181  
Player Version#:  
[Plex Media Server Logs\_2020-08-21\_18-48-49.zip](https://forums.plex.tv/uploads/short-url/hZBKQcD9gX6QSlCVZ2n5e29Bbow.zip) (824.0 KB)

Plex keeps disappearing, I think it’s crashing but I’m not sure. I’m not sure what’s taking it down. I have it running on a Windows 10 2004. Avast is on that PC but I was having this issue before Avast. Whenever I notice that my Plex server is unreachable I just remote in and restart it and it works for a few days.

I recently reinstalled Plex onto a new HDD and had to change the registry manually. Other than that I’ve had no issues.

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 21, 2020, 11:19pm UTC](https://forums.plex.tv/t/plex-server-crashing-randomly/625954/2 "2020-08-21T23:19:27Z")

</div>

Based on your logs it appears something is blocking Plex from communicating…  
Plex is failing to resolve the domain plex.tv and a number of other requests are being rejected (e.g. `failed to connect`, `connection refused` or `operation has been aborted` errors).

If this only happens over time… do you have a static local IP address / IP reservation for your Plex Media Server? If that’s not the case this might be linked to your router assigning a new local IP address to your server that might not be allowed to connect to those domains/pages?!

If the errors showed up consistently from the beginning a fix might be to review your DNS settings.  
I consider a local filter won’t start kicking in after a few days (e.g. firewall / security tools / …).

---

<div class="post-metadata">

**Author:** ![robert\_fenbert\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/r/8491ac/32.png) [@robert\_fenbert\_gmail\_com](https://forums.plex.tv/u/robert_fenbert_gmail_com)\
**Post date:** [August 26, 2020, 8:41am UTC](https://forums.plex.tv/t/plex-server-crashing-randomly/625954/3 "2020-08-26T08:41:01Z")

</div>

After looking into it and playing around, I think what was happening was that Windows was going to sleep and then something was going wrong and causing a reset (?) of some sort for windows. So when I relog in it relaunches Plex and it works fine.

After changing my Power settings for my PC it seems to be working, but it’s only been a few days. I’m not sure what caused my power settings to change (or if that’s even the issue) so I will update if anything goes wrong

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 24, 2020, 8:41am UTC](https://forums.plex.tv/t/plex-server-crashing-randomly/625954/4 "2020-11-24T08:41:08Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.