# Plex Server Direct Play error fallback transcode

**URL:** <https://forums.plex.tv/t/plex-server-direct-play-error-fallback-transcode/690339>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [February 14, 2021, 5:41am UTC](https://forums.plex.tv/t/plex-server-direct-play-error-fallback-transcode/690339 "2021-02-14T05:41:43Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![iKandel](https://avatars.discourse-cdn.com/v4/letter/i/f4b2a3/32.png) [@iKandel](https://forums.plex.tv/u/iKandel)\
**Post date:** [February 14, 2021, 5:41am UTC](https://forums.plex.tv/t/plex-server-direct-play-error-fallback-transcode/690339/1 "2021-02-14T05:41:43Z")

</div>

When automatically going to the next episode the server starts to transcode something it shouldn’t be transcoding. It’ says there was an error falling back to transcode. If I stop the video and restart it, it’ll play correctly. I just noticed it happening recently and I’m at a loss as to what’s causing it.  
I don’t really understand what the logs say, so any help as to what’s causing the error would be much appreciated.

Server Version#: 1.21.3.4021  
Player Version#:  
[Plex Media Server Logs\_2021-02-14\_00-17-27.zip](https://forums.plex.tv/uploads/short-url/ng1zw2lX9s25FIY6D8TyYvdu6nj.zip) (7.8 MB)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 15, 2021, 5:42am UTC](https://forums.plex.tv/t/plex-server-direct-play-error-fallback-transcode/690339/2 "2021-05-15T05:42:31Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.