# Plex Server does not scan to library the file

**URL:** <https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466>\
**Category:** Plex Media Server\
**Tags:** server-unraid\
**Created:** [June 15, 2023, 12:12am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466 "2023-06-15T00:12:32Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![herculepirate](https://avatars.discourse-cdn.com/v4/letter/h/34f0e0/32.png) [@herculepirate](https://forums.plex.tv/u/herculepirate)\
**Post date:** [June 15, 2023, 12:12am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/1 "2023-06-15T00:12:33Z")

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Server Version#: Version 1.32.3.7162  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

I have the following files and was wondering why they are being scanned by the Plex Server.  
What do I need to do to get them to scan the files.  
Convert to what format while keeping the same fidelity

![ksnip_20230614-180725](https://global.discourse-cdn.com/plex/original/4X/9/9/5/995a8c946a30b4113b4924a02dacc589c0d9ca1b.png)  
 ![ksnip_20230614-180653](https://global.discourse-cdn.com/plex/original/4X/0/2/5/025c0f61feee8d51c975251885652bd76ccd5141.png)

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [June 15, 2023, 12:37am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/2 "2023-06-15T00:37:27Z")

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Are you saying you’re trying to add this file to your Plex server but it is NOT showing up?

A 10 bit HVEC file is fine and is probably the best size to quality ratio you’re going to get

If your files aren’t scanning into Plex it’s usually because of naming or file structure

Please see links if that’s your problem

[https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)

[https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)

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**Author:** ![herculepirate](https://avatars.discourse-cdn.com/v4/letter/h/34f0e0/32.png) [@herculepirate](https://forums.plex.tv/u/herculepirate)\
**Post date:** [June 15, 2023, 1:08am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/3 "2023-06-15T01:08:13Z")

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Strange, I have it named as shown in the links and it still doesn’t show.  
 ![ksnip_20230614-190734](https://global.discourse-cdn.com/plex/original/4X/e/7/b/e7bc3e82fadf30f719901cce00f4875558b8b0a9.png)

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [June 15, 2023, 1:18am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/4 "2023-06-15T01:18:55Z")

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I just realized you’re using Unraid which usually means some kind of permission issues

Is this a new install?

Do any movies or tv shows get scanned by Plex at all?

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**Author:** ![herculepirate](https://avatars.discourse-cdn.com/v4/letter/h/34f0e0/32.png) [@herculepirate](https://forums.plex.tv/u/herculepirate)\
**Post date:** [June 15, 2023, 1:21am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/5 "2023-06-15T01:21:53Z")

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Oh Yes. all movies are appearing.  
I have run the permissions command and hoping that solves.

Would plex show duplicates if there are more than 1 of the same movie ?

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<div class="post-metadata">

**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [June 15, 2023, 1:24am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/6 "2023-06-15T01:24:12Z")

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Yes, go to the library view and filter for duplicates

![Screenshot (671)](https://global.discourse-cdn.com/plex/original/4X/b/7/6/b7630011de82aa069c31bed14e14787b37327d55.png)

If you see any movies posters there click the 3 dots on the poster and choose “get info”

That will tell you what movie it’s being combined with

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<div class="post-metadata">

**Author:** ![herculepirate](https://avatars.discourse-cdn.com/v4/letter/h/34f0e0/32.png) [@herculepirate](https://forums.plex.tv/u/herculepirate)\
**Post date:** [June 15, 2023, 1:28am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/7 "2023-06-15T01:28:57Z")

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You are absolutely correct. It is showing.  
There were 3 files and it is showing.  
Thank you.

Problem Solved. Ignorance.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 13, 2023, 1:29am UTC](https://forums.plex.tv/t/plex-server-does-not-scan-to-library-the-file/844466/8 "2023-09-13T01:29:19Z")

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