# Plex server dropping connections

**URL:** <https://forums.plex.tv/t/plex-server-dropping-connections/893066>\
**Category:** Plex Pass Betas\
**Tags:** server-nvidia-shield\
**Created:** [October 22, 2024, 11:08pm UTC](https://forums.plex.tv/t/plex-server-dropping-connections/893066 "2024-10-22T23:08:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![badelie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/badelie/32/294849_2.png) [@badelie](https://forums.plex.tv/u/badelie)\
**Post date:** [October 22, 2024, 11:08pm UTC](https://forums.plex.tv/t/plex-server-dropping-connections/893066/1 "2024-10-22T23:08:37Z")

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Server Version#: 1.41.1.9057  
Player Version#: 4.140.1 (web)

After a couple of months of not updating the server on my Nvidia Shield because of this issue, I updated it tonight and immediately I have serve dropouts again, both on the webapp as well as on the same Shield TV device where the server is.

Has this really been fixed???

Same issue previously reported, and marked as fixed:  
[https://forums.plex.tv/t/plex-server-dropping-player-connections-1-41-0-8911/886200](https://forums.plex.tv/t/plex-server-dropping-player-connections-1-41-0-8911/886200)

EDIT: logs added  
[Plex Media Server Logs\_2024-10-23\_00-11-20.zip](https://forums.plex.tv/uploads/short-url/qcN3ILS4j5NGP97eTG1PJ1mwLiR.zip) (146.6 KB)

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**Author:** ![cmccallu](https://avatars.discourse-cdn.com/v4/letter/c/838e76/32.png) [@cmccallu](https://forums.plex.tv/u/cmccallu)\
**Post date:** [October 23, 2024, 4:05am UTC](https://forums.plex.tv/t/plex-server-dropping-connections/893066/2 "2024-10-23T04:05:08Z")

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I got off the Beta Train and recently manually updated to 1.41.0.9018 of the Server and all working ok for me!

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**Author:** ![kevmul](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@kevmul](https://forums.plex.tv/u/kevmul)\
**Post date:** [October 24, 2024, 4:22am UTC](https://forums.plex.tv/t/plex-server-dropping-connections/893066/3 "2024-10-24T04:22:27Z")

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I have the same server version and am experiencing the same issues.

I have a default install so the server is installed on the internal system storage (non user accessible), so I currently can’t do a backup.

However, in the settings, the PMS section is empty, so I can’t move the server data using the Plex guide ([https://support.plex.tv/articles/moving-server-data-storage-location-on-nvidia-shield/](https://support.plex.tv/articles/moving-server-data-storage-location-on-nvidia-shield/)).

If I move the server storage location via Shield-\>Apps-\>System Apps-\> Plex Media Server-\>Storage Used-\>[attached device storage], will the player app be able to find it and still work?

Once I can back up, I can install the APK  
TIA.

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**Author:** ![badelie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/badelie/32/294849_2.png) [@badelie](https://forums.plex.tv/u/badelie)\
**Post date:** [November 8, 2024, 12:34pm UTC](https://forums.plex.tv/t/plex-server-dropping-connections/893066/4 "2024-11-08T12:34:13Z")

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I don’t know sadly…

But, last time I was able to rollback to an older version of the PMS on Nvidia Shield through ADB. I forgot about it this time and reset everything and that’s caused a lot of headache now, but worth a try.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 6, 2025, 12:34pm UTC](https://forums.plex.tv/t/plex-server-dropping-connections/893066/5 "2025-02-06T12:34:51Z")

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