# Plex Server Installation (changing username)

**URL:** <https://forums.plex.tv/t/plex-server-installation-changing-username/176562>\
**Category:** General Discussions\
**Created:** [January 19, 2017, 10:33pm UTC](https://forums.plex.tv/t/plex-server-installation-changing-username/176562 "2017-01-19T22:33:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sfscott](https://avatars.discourse-cdn.com/v4/letter/s/ce73a5/32.png) [@sfscott](https://forums.plex.tv/u/sfscott)\
**Post date:** [January 19, 2017, 10:33pm UTC](https://forums.plex.tv/t/plex-server-installation-changing-username/176562/1 "2017-01-19T22:33:29Z")

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I installed the free Plex Server on my PC.  
I liked the product and paid for a plex pass using a different username/email address.  
I can log into server web interface and serve movies to my amazon fire when logged into server with free account.  
However, I cannot access the server web interface when logging into server with paid plex pass account.

Please help!

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [January 19, 2017, 10:39pm UTC](https://forums.plex.tv/t/plex-server-installation-changing-username/176562/2 "2017-01-19T22:39:00Z")

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sign into the server with your old (free) account.

Go to Settings - Server - General  
Sign out of your Free account  
Sign the server in to your new Plex Pass account.  
It will complain about authorization after you do.

You will need to coordinate this with your browser as you do… Once you sign in to the server with your new Plex Pass account, sign the browser out of the Free account and sign back in with your Plex Pass account.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 19, 2017, 10:39pm UTC](https://forums.plex.tv/t/plex-server-installation-changing-username/176562/3 "2017-01-19T22:39:46Z")

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You must distinguish between logging in to the web browser  
and  
signing in the server to a [plex.tv](http://plex.tv) account.

Do the following:  
Log in with your free account  
go to Settings - Server - General and ‘Sign Out’ your server from the old [plex.tv](http://plex.tv) account  
then sign it in to your new account.

Then log out from the web browser and log in with your new account.

If you are having trouble with the above, use this procedure instead: [https://support.plex.tv/hc/en-us/articles/204281528-Why-am-I-locked-out-of-Server-Settings-and-how-do-I-get-in-](https://support.plex.tv/hc/en-us/articles/204281528-Why-am-I-locked-out-of-Server-Settings-and-how-do-I-get-in-)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 10:37pm UTC](https://forums.plex.tv/t/plex-server-installation-changing-username/176562/4 "2020-01-07T22:37:04Z")

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Closed on January 7, 2020, 10:37pm UTC