# Plex Server is not seeing computer, to add media
**URL:** https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185
**Category:** Metadata & Adding Files
**Tags:** server-windows
**Created:** [October 27, 2019, 7:11pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185 "2019-10-27T19:11:52Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@dlandon](https://forums.plex.tv/u/dlandon)
#### Post date: [October 27, 2019, 7:11pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/1 "2019-10-27T19:11:52Z")
I’ve been using Plex for years & got a new PC. I’ve downloaded the Plex Server, but it won’t recognize my PC. Under “My Media” it just says to “Get Plex Media Server”.
Any assist would be appreciated.
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### Author:  [@dlandon](https://forums.plex.tv/u/dlandon)
#### Post date: [October 27, 2019, 7:15pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/2 "2019-10-27T19:15:01Z")
I have even unintalled & re-enstalled.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 27, 2019, 7:32pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/3 "2019-10-27T19:32:24Z")
Sounds like your server is still linked to the old setup… you might need to remove some of the special settings in the Registry to get over that behavior:
> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)**
>
> In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and...
This occasionally happens if you miss a step in the server migration support article…
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### Author:  [@dlandon](https://forums.plex.tv/u/dlandon)
#### Post date: [October 27, 2019, 9:52pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/4 "2019-10-27T21:52:29Z")
Thanks for the tip. I removed the entries as suggested & ran the repair. When I Launch Plex, I still get the Your Media, and the message to “Get Plex Media Server”. I still does not see my computer.
I did a restart , after the repair.
Any other thoughts?
Thanks, in advance
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### Author:  [@dlandon](https://forums.plex.tv/u/dlandon)
#### Post date: [October 27, 2019, 9:59pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/5 "2019-10-27T21:59:39Z")
This is the screen I get. (& under my account, I no longer see all the options, like displaying the logs, etc.
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### Author:  [@dlandon](https://forums.plex.tv/u/dlandon)
#### Post date: [October 27, 2019, 10:21pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/6 "2019-10-27T22:21:51Z")
In addition, I just uninstalled the Plex Server, and created another user under another email, & the same thing happens. I downloaded the Plex Server, launced, and there is no recognition of my computer.
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### Author:  [@LarryLegend](https://forums.plex.tv/u/LarryLegend)
#### Post date: [November 2, 2019, 1:46am UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/8 "2019-11-02T01:46:16Z")
Did you ever resolve this? I have the same issue.
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### Author:  [@pinhasmisgav](https://forums.plex.tv/u/pinhasmisgav)
#### Post date: [November 24, 2019, 8:18pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/9 "2019-11-24T20:18:02Z")
Any solution for this issue?
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### Author:  [@Lajdy](https://forums.plex.tv/u/Lajdy)
#### Post date: [December 5, 2019, 11:19am UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/10 "2019-12-05T11:19:53Z")
IVe had a working Plex server up and running for a year. All of a sudden its not working proper as the tv cant find it and i cant add any files or folders. Same issue as Dlandon had. Any ideas
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### Author:  [@mutysan](https://forums.plex.tv/u/mutysan)
#### Post date: [December 10, 2019, 4:58pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/11 "2019-12-10T16:58:24Z")
same problem here.
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### Author:  [@Technologically\_stunted](https://forums.plex.tv/u/Technologically_stunted)
#### Post date: [December 12, 2019, 9:31pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/12 "2019-12-12T21:31:47Z")
I’m having the same issue, does anyone know a solution?
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### Author:  [@onemoresong\_RUS](https://forums.plex.tv/u/onemoresong_RUS)
#### Post date: [December 13, 2019, 3:14am UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/13 "2019-12-13T03:14:19Z")
> [@tom80H](#):
>
> get over that beh
lol. same problem. Administration just dont give a )))
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### Author:  [@WICHNET\_GMAIL\_COM](https://forums.plex.tv/u/WICHNET_GMAIL_COM)
#### Post date: [January 6, 2020, 9:18am UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/15 "2020-01-06T09:18:35Z")
same problem for me
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### Author:  [@kvn5x4](https://forums.plex.tv/u/kvn5x4)
#### Post date: [January 25, 2020, 1:32am UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/16 "2020-01-25T01:32:07Z")
Same issue here. Cannot connect nas to account.
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### Author:  [@djmarklopes\_gmail\_com](https://forums.plex.tv/u/djmarklopes_gmail_com)
#### Post date: [January 29, 2020, 3:55pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/17 "2020-01-29T15:55:52Z")
Same issue here… Any one have a fix?
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### Author:  [@jesuslopezmorales\_gmail\_com](https://forums.plex.tv/u/jesuslopezmorales_gmail_com)
#### Post date: [February 5, 2020, 10:48am UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/18 "2020-02-05T10:48:50Z")
Same issue here! I can’t “Add your media to Plex”
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### Author:  [@dani\_yonin\_gmail\_com](https://forums.plex.tv/u/dani_yonin_gmail_com)
#### Post date: [March 3, 2020, 2:36pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/19 "2020-03-03T14:36:06Z")
Same issue.
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### Author:  [@lee\_royleandco\_co\_uk](https://forums.plex.tv/u/lee_royleandco_co_uk)
#### Post date: [March 9, 2020, 9:50pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/20 "2020-03-09T21:50:03Z")
I had the same problem.
Deleted registry keys for Plex in HKLM\Software\WOW6432node & and HKCU\Software
Fixed for me
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### Author:  [@hemna](https://forums.plex.tv/u/hemna)
#### Post date: [March 16, 2020, 4:54pm UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/21 "2020-03-16T16:54:57Z")
Same problem for me running a fresh install in a docker container.
> [@Running PMS in container can't add/view Media](https://forums.plex.tv/t/running-pms-in-container-cant-add-view-media/553002):
>
> I am using docker to standup my PMS. I am using docker-compose to start and maintain my plex container. I am running docker version Docker version. Docker version 18.06.3-ce, build d7080c1 docker-compose version 1.21.2, build a133471 docker-py version: 3.3.0 CPython version: 3.6.9 OpenSSL version: OpenSSL 1.1.1 11 Sep 2018 └─[$] \<\> cat /etc/issue Ubuntu 18.04.4 LTS \n \l My docker-compose.yml file: version: '3.2' services: plex: image: plexinc/pms-docker container\_name: pl…
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### Author:  [@gomezpaulo316\_gmail\_com](https://forums.plex.tv/u/gomezpaulo316_gmail_com)
#### Post date: [March 17, 2020, 3:19am UTC](https://forums.plex.tv/t/plex-server-is-not-seeing-computer-to-add-media/482185/22 "2020-03-17T03:19:14Z")
Amigo buen día, ayúdame a solucionar ese problema el PC no me detecta el servidor plex
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